Barista/Server

Solano Hotel; Tangob; On-site; PHP 223,000 - 312,000; Full time

Job summary

Solano Hotel in the Philippines seeks a Barista/Cashier to welcome guests, take orders, and handle payments. You will relay orders to the kitchen, prepare beverages, and maintain clean dining areas. Flexibility and customer focus are essential, with the ability to work on shifting schedules.

Experience in customer service is advantageous; knowledge of POS and brewing methods is helpful. The role requires ability to work under pressure and follow established policies.

Qualifications

• Experience in a customer service role is advantageous
• Willing to work on shifting schedules and overtime
• Able to operate POS and handle cash/card transactions
• Learning about brewing methods and beverage blends
• Capable of working under pressure with minimal supervision
• Follows established rules and policies

Responsibilities

• Welcome customers and determine their orders
• Complete cash and card transactions
• Relay customers' orders to the kitchen
• Keep dining spaces and server stations clean
• Respond to inquiries, issue receipts, and record feedback
• Prepare and serve beverages ranging from simple to elaborate
• Process orders and record them in the restaurant database
• Maintain sanitation in dining and kitchen areas

Skills

Customer service

Flexibility

Brewing methods

POS usage

Working under pressure

Policy compliance

Tools

POS system

Job description

About the role

Barista/Cashier are responsible for processing orders and collecting payments from customers. Their chief duties include greeting customers, responding to inquiries, practicing excellent customer service, maintaining the kitchen in a safe and sanitary condition, and successfully operating the point of sale system.

Key responsibilities

• Welcome customers and help determine their orders

• Complete cash and card transactions

• Relay customers' orders to the kitchen staff

• Clean and arrange eating, service, and kitchen spaces

• Respond to customer inquiries, issue receipts, and record customer suggestions

• Prepare and serve beverages, ranging from simple to elaborate ones

• Process customer orders and record them in the restaurant database

• Keep the dining room and server stations cleaned

About you

• Proven experience in a customer service role is an advantage

• Flexible and customer oriented

• Learning about brewing methods and beverage blends

• Knowledgeable in using POS

• Willing to work on a shifting schedule, work during holidays and render overtime

• Can work under pressure and with minimal supervision

• Follows established rules and policies