Barista & Customer Experience Specialist

STARBREAKER CORP; Taytay; On-site; PHP 180,000 - 240,000; Full time

Job summary

STARBREAKER CORP in Taytay, Rizal, Philippines, seeks a customer-focused team member for beverage counter duties, including coffee grinding and brewing equipment demonstrations, and maintaining high quality product standards.

You will greet customers, educate them on products, process orders, upsell, stock shelves, and keep the store clean and well organized. Flexibility to work extended hours and participate in special events is required.

Qualifications

• Excellent verbal and written communication is expected.
• Willingness to assist in promotional events and special activities.
• Ability to learn product details and explain differences in coffee beans and equipment.

Responsibilities

• Greet customers and provide fast, friendly service.
• Explain differences in coffee beans and brewing equipment; demonstrate operation.
• Prepare and serve beverages following recipes; maintain quality standards.
• Upsell additional items and identify new service opportunities to generate revenue.
• Maintain store cleanliness and restock bar and packaging supplies; monitor inventory.
• Answer phones and manage customer orders; handle customer inquiries and complaints.

Skills

Customer service

Communication

Upselling

Flexibility

Job description

STARBREAKER CORP in Taytay, Rizal, Philippines, seeks a customer-focused team member for beverage counter duties, including coffee grinding and brewing equipment demonstrations, and maintaining high quality product standards.

You will greet customers, educate them on products, process orders, upsell, stock shelves, and keep the store clean and well organized. Flexibility to work extended hours and participate in special events is required.