Barista & Cashier: Upsell‑Driven Coffee Expert

STARBREAKER CORP; Mandaluyong; On-site; PHP 180,000 - 240,000; Full time

Job summary

STARBREAKER CORP is seeking a customer-focused team member for beverage sales and coffee equipment demonstrations. You will explain differences in coffee beans and machines, prepare beverages, and ensure consistent quality.

The role involves upselling, building customer rapport, and handling orders in a fast-paced store environment. You will educate customers on products, participate in stock and cleaning duties, and assist with events as needed.

Qualifications

• Excellent verbal and written communication is required.
• Applicant should be well-organized with strong attention to detail.
• Candidate must be amenable to flexible operating schedules and extended hours as needed.
• Customer service skills and ability to upsell are essential.
• Willingness to learn about coffee products and equipment.

Responsibilities

• Sells beverage items and coffee preparation equipment by explaining differences in beans and machines.
• Prepares and sells beverages by following recipes and maintaining high quality standards.
• Upsells additional services and products to generate revenue and attract new customers.
• Greets customers with fast, friendly service and builds rapport based on customer interests.
• Educates customers on products and services offered by the store.
• Rings up sales accurately and handles cash transactions courteously.
• Keeps shelves stocked and assists in maintaining store and coffee bar appearance.
• Reports safety or operational issues to the manager.

Skills

Excellent verbal and written skills

Well-organized and detail-oriented

Flexible schedule adaptability

Customer service oriented

Job description

STARBREAKER CORP is seeking a customer-focused team member for beverage sales and coffee equipment demonstrations. You will explain differences in coffee beans and machines, prepare beverages, and ensure consistent quality.

The role involves upselling, building customer rapport, and handling orders in a fast-paced store environment. You will educate customers on products, participate in stock and cleaning duties, and assist with events as needed.