Overview
A Barista is responsible for preparing and serving coffee, espresso-based beverages, and other drinks to customers in a coffee shop or café. Key duties typically include:
- Coffee Preparation: Brewing coffee, espresso, and other specialty drinks according to customer preferences and company standards.
Qualifications
- Education: A high school diploma or equivalent is often required. Some employers may offer on-the-job training.
- Experience: Previous experience in customer service or as a barista may be preferred, but not always necessary.
- Customer Service Skills: Ability to interact with customers in a friendly and professional manner, handling inquiries and complaints.
- Coffee Knowledge: Basic knowledge of coffee beans, brewing techniques, and espresso drinks is a plus.
- Communication Skills: Clear communication with customers and team members to take orders and ensure accurate service.