Bar Operations Leader: Elevate Service & Revenue

I'M Hotel; Makati; On-site; PHP 420,000 - 660,000; Full time

Job summary

I'M Hotel in Makati, Philippines, is seeking a Bar Manager to lead its hotel bar operations and drive guest satisfaction. You will oversee beverage quality, inventory control, and cost management while coordinating with the F&B and other departments.

The role requires 3–5 years in bar/beverage operations, 1–2 years in supervision, and strong knowledge of cocktails, POS systems, and cost control. Shift work, weekends, and holidays are expected.

Qualifications

• Bachelor’s degree in Hospitality Management, Hotel & Restaurant Management, Tourism, or related field.
• 3–5 years of experience in bar or beverage operations, preferably in upscale settings.
• 1–2 years of supervisory or managerial experience in bar operations.
• Strong knowledge of cocktails, beverages, bar service, inventory control, and beverage costing.
• Excellent leadership, communication, guest service, and problem-solving skills.
• Strong knowledge of POS systems, inventory procedures, and basic cost control.

Responsibilities

• Oversee daily bar operations and ensure consistent service and beverage quality standards.
• Lead, supervise, and develop the bar team to achieve operational and service objectives.
• Monitor bar sales, revenue, beverage costs, inventory, wastage, and operating expenses.
• Develop and maintain beverage menus, cocktail recipes, and standard serving procedures in coordination with the F&B team.
• Ensure proper ordering, receiving, storage, issuance, and control of beverages and bar supplies.
• Monitor inventory levels and conduct regular stock counts to minimize variances, wastage, and losses.
• Develop and implement sales initiatives and promotions to increase bar revenue and guest engagement.
• Ensure proper POS, cash handling, opening, and closing procedures are followed.
• Handle guest concerns and ensure a high level of service and customer satisfaction.
• Coordinate with Purchasing, Finance, Kitchen, and other departments to ensure smooth bar operations.
• Ensure compliance with hotel policies, safety, sanitation, hygiene, and responsible alcohol service standards.
• Prepare sales, inventory, cost, and operational reports for management review.
• Conduct staff briefings, training, performance monitoring, and coaching.
• Perform other duties and responsibilities assigned by management.

Skills

Leadership

Communication

Guest service

Problem solving

POS systems

Inventory control

Cost control

Revenue awareness

Team development

Hospitality

Education

Bachelor's degree in Hospitality Management, Hotel and Restaurant Management, Tourism, or a related field

Job description

I'M Hotel in Makati, Philippines, is seeking a Bar Manager to lead its hotel bar operations and drive guest satisfaction. You will oversee beverage quality, inventory control, and cost management while coordinating with the F&B and other departments.

The role requires 3–5 years in bar/beverage operations, 1–2 years in supervision, and strong knowledge of cocktails, POS systems, and cost control. Shift work, weekends, and holidays are expected.