BANQUET SUPERVISOR

AGRICH AGRICULTURAL DEVELOPMENT INC.; Davao City; On-site; PHP 300,000 - 420,000; Full time

Job summary

AGRICH AGRICULTURAL DEVELOPMENT INC. is seeking an experienced Banquet Supervisor to lead service teams during events and ensure impeccable guest experiences. You will oversee setup, maintain service standards, and address issues promptly to guarantee client satisfaction.

Ideal candidates bring 1–3 years of supervisory experience in hospitality, strong leadership, and excellent communication skills. Flexible availability for evenings, weekends, and holidays is required to match event schedules.

Qualifications

• Minimum of 1–3 years of supervisory experience in banquet, events, or hospitality service operations.
• Strong knowledge of food and beverage service standards, protocols, and etiquette.
• Excellent leadership and team management skills with the ability to motivate and train staff.
• Outstanding communication and interpersonal abilities, with proficiency in dealing with diverse clientele.
• Proven problem-solving skills and the ability to handle multiple tasks simultaneously under pressure.
• Attention to detail and commitment to maintaining high standards of service and cleanliness.
• Flexibility to work varying shifts, including evenings, weekends, and holidays as required by event schedules.
• Basic knowledge of event planning and banquet operations software is advantageous.
• Certification in food safety and hygiene is preferred.
• Ability to work collaboratively with kitchen, front-of-house, and administrative teams

Responsibilities

• Supervise and coordinate all banquet staff members to ensure efficient and professional service delivery during events.
• Oversee event setup, including table arrangements, decorations, and technical requirements to match client specifications.
• Monitor food and beverage service quality throughout events, ensuring consistency and adherence to established standards.
• Conduct pre-event briefings with staff to communicate service expectations, menu details, and special requirements.
• Address guest concerns and complaints promptly and professionally to ensure satisfaction.
• Manage banquet schedules and timelines to ensure events run smoothly from start to finish.
• Liaise with clients, kitchen staff, and other departments to coordinate event details and resolve any issues.
• Maintain inventory records for banquet equipment, linens, and supplies.
• Train and mentor banquet staff on service protocols, food safety, and customer service excellence.
• Ensure compliance with health and safety regulations throughout all banquet operations.
• Report on event outcomes and provide feedback for continuous improvement

Skills

Supervisory experience

Leadership

Communication skills

Problem-solving

Attention to detail

Multitasking

Flexibility

Staff training

Education

Food safety certification

Tools

Event planning software

Job description

Key responsibilities

• Supervise and coordinate all banquet staff members to ensure efficient and professional service delivery during events

• Oversee event setup, including table arrangements, decorations, and technical requirements to match client specifications

• Monitor food and beverage service quality throughout events, ensuring consistency and adherence to established standards

• Conduct pre-event briefings with staff to communicate service expectations, menu details, and special requirements

• Address guest concerns and complaints promptly and professionally to ensure satisfaction

• Manage banquet schedules and timelines to ensure events run smoothly from start to finish

• Liaise with clients, kitchen staff, and other departments to coordinate event details and resolve any issues

• Maintain inventory records for banquet equipment, linens, and supplies

• Train and mentor banquet staff on service protocols, food safety, and customer service excellence

• Ensure compliance with health and safety regulations throughout all banquet operations

• Report on event outcomes and provide feedback for continuous improvement

What we're looking for

• Minimum of 1-3 years of supervisory experience in banquet, events, or hospitality service operations

• Strong knowledge of food and beverage service standards, protocols, and etiquette

• Excellent leadership and team management skills with the ability to motivate and train staff

• Outstanding communication and interpersonal abilities, with proficiency in dealing with diverse clientele

• Proven problem-solving skills and the ability to handle multiple tasks simultaneously under pressure

• Attention to detail and commitment to maintaining high standards of service and cleanliness

• Flexibility to work varying shifts, including evenings, weekends, and holidays as required by event schedules

• Basic knowledge of event planning and banquet operations software is advantageous

• Certification in food safety and hygiene is preferred

• Ability to work collaboratively with kitchen, front-of-house, and administrative teams

What we offer

AGRICH AGRICULTURAL DEVELOPMENT INC. is committed to providing a supportive and rewarding work environment for our team members. We offer competitive remuneration, opportunities for professional development and career advancement within our hospitality division, and a workplace culture that values dedication and excellence. Our team benefits from a dynamic work environment, exposure to diverse clients and events, and the satisfaction of delivering memorable experiences for our guests. We encourage work-life balance and recognise the contributions of our staff members through various incentive programmes and recognition initiatives.