Banquet Sales Manager

CITY GARDEN GRAND HOTEL; Philippines; On-site; PHP 900,000 - 1,500,000; Full time

Benefits offered by this job

Staff discounts on facilities

Professional development

Training programmes

Performance incentives

Job summary

City Garden Grand Hotel in Makati City is seeking a Banquet Sales Manager to drive revenue through securing banquet and events business. You will lead the full sales cycle, from prospecting to contract and handover to the events team, while building strong client relationships.

The role requires 3+ years in banquet/events/hospitality sales, strong negotiation and CRM proficiency, and the ability to manage multiple accounts in a fast-paced luxury hotel.

Qualifications

• 3+ years in banquet sales, events sales or hospitality sales management in hotels, resorts or venues.
• Strong understanding of banquet/event operations, catering, and client expectations.
• Proven ability to negotiate and close deals and meet sales targets.
• Excellent communication and presentation skills; ability to relate to diverse clients.
• Proficient in CRM systems and MS Office; able to manage multiple client accounts.

Responsibilities

• Identify, pursue and secure new banquet and events business from corporate clients and planners.
• Prepare and deliver tailored banquet proposals and quotations within budgets.
• Negotiate contracts to maximise revenue and favorable terms.
• Manage the full sales cycle from inquiry to contract, handover to events team.
• Maintain detailed CRM records of leads, proposals and closed business.
• Collaborate with Events Coordinator, Executive Chef and operations for flawless events.
• Build relationships to encourage repeat bookings and referrals.
• Monitor market trends and pricing to sustain competitive advantage.
• Achieve and exceed monthly and quarterly sales targets and revenue goals.
• Attend industry events to expand market presence and prepare forecasts.

Skills

Banquet sales

Hospitality sales

Negotiation

Client relationship management

Communication

Tools

CRM systems

Microsoft Office

Job description

About the role

The Banquet Sales Manager at City Garden Grand Hotel is a strategic fulltime position based in Makati City, Metro Manila. You will be responsible for driving revenue growth through the acquisition and management of banquet and events business. This role is pivotal in positioning the hotel as a premier destination for corporate functions, weddings, conferences, and social gatherings. As a key member of the sales team, you will develop and execute targeted sales strategies to maximise occupancy of our banquet facilities and enhance the overall profitability of the events division.

Key responsibilities

• Identify, pursue and secure new banquet and events business through proactive prospecting, networking and relationship building with corporate clients, event planners, and potential customers

• Prepare and deliver compelling banquet proposals and quotations tailored to client requirements and budgets

• Negotiate contracts and agreements with clients to ensure mutually beneficial terms and maximum revenue capture

• Manage the full sales cycle from initial inquiry through contract execution and client handover to the events operations team

• Maintain detailed records of all leads, proposals, and closed business using the hotel's Customer Relationship Management (CRM) system

• Collaborate with the Events Coordinator, Executive Chef and banquet operations team to ensure seamless execution of events and exceptional client experiences

• Establish and maintain strong relationships with existing clients to encourage repeat bookings and generate referrals

• Monitor market trends, competitive offerings and pricing strategies to maintain the hotel's competitive advantage

• Achieve and exceed monthly and quarterly sales targets and revenue goals set by management

• Participate in industry events, trade shows and networking opportunities to expand the hotel's market presence

• Prepare regular sales reports and forecasts for management review and strategic planning

What we're looking for

• Proven experience of 3+ years in banquet sales, events sales or hospitality sales management within a hotel, resort or events venue

• Strong understanding of the banquet and events industry, including venue capabilities, catering operations, and client expectations

• Excellent negotiation and closing skills with a demonstrated track record of meeting or exceeding sales targets

• Exceptional communication and presentation abilities, with the capacity to build rapport with diverse clientele

• Proficiency in using CRM systems and Microsoft Office applications (Word, Excel, PowerPoint)

• Ability to manage multiple client accounts simultaneously while maintaining meticulous attention to detail

• Strong organisational skills with the capacity to prioritise tasks and meet deadlines in a fast-paced environment

• Knowledge of pricing strategies, profit margins and revenue management principles

• Fluency in English; additional language skills (Filipino, Mandarin or other languages) are advantageous

• Professional demeanour, integrity and a customer-centric mindset

• Willingness to work flexible hours, including evenings and weekends when attending client events or networking functions

About us

City Garden Grand Hotel is a distinguished luxury hospitality establishment located in the heart of Makati City, Metro Manila. Renowned for our exceptional service, elegant venues and world-class facilities, we are the preferred choice for discerning clients seeking to host memorable events and functions. Our hotel combines contemporary comfort with Filipino hospitality, offering our guests and clients an unforgettable experience. We are committed to maintaining the highest standards of service excellence and creating positive, lasting relationships with our clients and partners.

What we offer

We offer a competitive fulltime position with an attractive compensation package that includes base salary and performance-based incentives. Our team members enjoy a professional work environment that values dedication and achievement. We provide opportunities for career growth and advancement within our hospitality organisation. Employee benefits include staff discounts on hotel facilities and dining services, access to professional development and training programmes, and a supportive workplace culture that recognises and rewards excellence. We are committed to creating an inclusive and welcoming environment for all team members.