Banking Operations Team Lead – Coaching & Impact

Proselect Management Inc; Quezon City; On-site; PHP 600,000 - 900,000; Full time

Benefits offered by this job

13th Month Pay

Health Insurance

Retirement Plan

Job Training and Professional Development

Job summary

A leading management firm is seeking an experienced Team Lead to manage a team within US/UK banking operations in Quezon City. The ideal candidate will have at least 2 years of experience in banking operations and proven leadership skills. You will be responsible for achieving operational targets, coaching team members, and ensuring compliance with banking standards. This position is on-site and offers opportunities for professional development and growth.

Qualifications

• Minimum 2 years of experience in US/UK banking operations and team handling.
• Strong knowledge of banking domain, processes, and bucket flows.
• Proven leadership and team management skills.

Responsibilities

• Lead and manage a team of banking operations specialists.
• Monitor team performance, provide coaching and conduct reviews.
• Ensure adherence to processes and banking compliance standards.
• Support team development through training and mentorship.
• Collaborate with Operations and Quality teams to optimize workflow.
• Track operational metrics and provide insights for improvement.

Skills

Leadership

Team management

Problem-solving

Communication

Coaching

Education

Bachelor’s Degree

Job description

A leading management firm is seeking an experienced Team Lead to manage a team within US/UK banking operations in Quezon City. The ideal candidate will have at least 2 years of experience in banking operations and proven leadership skills. You will be responsible for achieving operational targets, coaching team members, and ensuring compliance with banking standards. This position is on-site and offers opportunities for professional development and growth.