Banking Client Services Associate: Transactions & Customer Care

BDO Unibank; Calamba; On-site; PHP 30,000 - 42,000; Full time

Job summary

BDO Unibank, Inc. is seeking a Client Service Associate to process deposits, withdrawals, payments, and other transactions in line with the bank's standards. The role emphasizes accurate, efficient service and customer focus at the Calamba, Laguna branch.

Key responsibilities include end-of-day activities, customer service, promotional activities for bank products, and ensuring regulatory compliance. Fresh graduates are welcome with relevant business education and strong communication skills.

Qualifications

• Bachelor’s degree relevant to the job, preferably Business.
• At least one year experience in branch operations in a commercial or universal bank, but open to fresh graduates.
• Required skill: Communicates clearly and effectively.
• Willing to work onsite in Calamba, Laguna.

Responsibilities

• Performs start and end of day banking activities in line with approved processes and standards.
• Provides appropriate customer service to the clients of the Bank; may include promoting bank’s products and services.
• Performs other duties that may be required from time to time.
• Ensure compliance with Banks policies, procedures and regulatory requirements.

Skills

Communicates clearly

Education

Bachelor's degree relevant to the job

Job description

BDO Unibank, Inc. is seeking a Client Service Associate to process deposits, withdrawals, payments, and other transactions in line with the bank's standards. The role emphasizes accurate, efficient service and customer focus at the Calamba, Laguna branch.

Key responsibilities include end-of-day activities, customer service, promotional activities for bank products, and ensuring regulatory compliance. Fresh graduates are welcome with relevant business education and strong communication skills.