Customer Service Teller - Growth & Leadership Path

Metrobank; Pasig; On-site; PHP 201,000 - 279,000; Full time

Job summary

Metrobank in the Philippines is seeking a Customer Service Representative - Teller to manage cash handling, deposits, withdrawals, and check encashment, while verifying signatures. You will start the banking day by posting transaction adjustments to CA/SA terminals and processing fund transfers and remittance payments.

The role also involves outward clearing operations and promoting the Bank’s products and services to customers, with focus on service quality in a fast-paced environment.

Qualifications

• Preferably graduate of business or finance course.
• Effective communication, presentation, and negotiation skills.
• Customer service oriented and able to work in a fast-paced, competitive environment.

Responsibilities

• Cash handling and processing of cash/check deposits, withdrawals, check encashment, closing of accounts; signature verification.
• Posts of all transaction adjustments to the CA/SA terminals at the start of banking day.
• Accepts and processes various fund transfers and remittances payments.
• Handles outward clearing operations.
• Sells the Bank’s and subsidiaries’ products and services.

Skills

Communication

Presentation

Negotiation

Education

Business or Finance degree

Job description

Metrobank in the Philippines is seeking a Customer Service Representative - Teller to manage cash handling, deposits, withdrawals, and check encashment, while verifying signatures. You will start the banking day by posting transaction adjustments to CA/SA terminals and processing fund transfers and remittance payments.

The role also involves outward clearing operations and promoting the Bank’s products and services to customers, with focus on service quality in a fast-paced environment.