Customer Service & Teller — Grow into a Banking Leader

Metrobank; Manila; On-site; PHP 260,000 - 360,000; Full time

Job summary

Metrobank is hiring a Customer Service Representative- Teller in Manila. The role involves cash handling, deposits, withdrawals, check encashment, and signature verification to ensure accurate daily banking operations.

You will post transaction adjustments, process fund transfers and remittances, and handle outward clearing while promoting the Bank’s products and services to customers.

Qualifications

• Excellent communication, presentation, and negotiation skills.
• Customer service oriented and able to work in a fast-paced, competitive environment.
• Fresh graduates and young professionals are welcome to apply.

Responsibilities

• Cash handling and processing of cash/check deposits, withdrawals, check encashment, closing of accounts; signature verification.
• Posts of all transaction adjustments to the Current Account/Savings Account (CA/SA) terminal at the start of banking day.
• Accepts and processes various fund transfers and remittances payments.
• Handles outward clearing operations.
• Sells the Bank’s and subsidiaries’ products and services.

Skills

Effective communication

Customer service oriented

Problem solving

Negotiation skills

Education

Business or Finance degree preferred

Job description

Metrobank is hiring a Customer Service Representative- Teller in Manila. The role involves cash handling, deposits, withdrawals, check encashment, and signature verification to ensure accurate daily banking operations.

You will post transaction adjustments, process fund transfers and remittances, and handle outward clearing while promoting the Bank’s products and services to customers.