Bacolod | Inbound Sales Representative

TTEC; Bacolod; On-site; PHP 180,000 - 300,000; Full time

Benefits offered by this job

Paid time off (PTO)

Wellness and healthcare benefits

Tuition reimbursement

Paid time off (PTO)

Wellness benefits

Job summary

A global customer service company in Bacolod is seeking an Inbound Sales Representative to help educate and upsell products to customers. This role requires strong sales and customer service skills, with a focus on providing an exceptional customer experience. Candidates should have completed senior high school and possess sales experience. TTEC offers a great compensation package, performance bonuses, and career development opportunities.

Qualifications

• Requires 6 months of experience in a contact center, travel, or hospitality field.
• Ability to recognize and explain product or service knowledge.
• Ability to explain product knowledge clearly.

Responsibilities

• Service and upsell client products to existing customers.
• Handle calls from existing customers while identifying sales opportunities.
• Close sales and handle objections during interactions.
• Provide timely and helpful customer support.

Skills

Sales experience

Customer service

Negotiation skills

Computer experience

Education

Completed senior high school

2nd year in college

Tools

Computer experience

Job description

Overview

Your potential has a place here with TTEC’s award-winning employment experience. As an Inbound Sales Representative working onsite in Bacolod, you’ll be a part of bringing humanity to business. #experienceTTEC

Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work certification in Philippines says it all!

We’re making it easy for you to connect with our recruiters and get hired faster. Stop by TTEC Bacolod, Monday to Friday from 10am to 3pm at Level 2 Robinsons Cybergate Center, Araneta Avenue, Singcang Airport.

What You’ll be Doing

• Are you results focused and love to help others? In this role, you’ll work effectively to service and upsell client products to existing customers. Focused on educating the customer on their current product(s), you’ll also identify and capitalize on all other sale opportunities for products that may pair well with their current products and future needs. Whether it’s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.

During a Typical Day, You’ll

• Bring your passion and experience in negotiation to close a sale, handle objections and rebuttals during role plays and customer interactions
• Effectively handle calls from existing customers while identifying and handling all sales opportunities start to close

What You Bring to the Role

• Completed senior high school or 2nd year in college
• Requires 6 months of sales experience in contact center, travel, or hospitality field
• Recognize, apply and explain your product or service knowledge
• Computer experience

What You Can Expect

• Supportive of your career and professional development
• An inclusive culture and community minded organization where giving back is encouraged
• A global team of curious lifelong learners guided by our company values
• Ask us about our paid time off (PTO) and wellness and healthcare benefits
• And yes... a great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement)