₱21K Salary Package | Telco CSR | TTEC Bacolod

TTEC; Murcia; On-site; PHP 167,000 - 246,000; Part time

Benefits offered by this job

₱10,000 Completion Bonus

Job summary

TTEC Bacolod is seeking a Seasonal Healthcare Customer Service Representative to handle on-site customer inquiries with empathy and accuracy. You’ll assist customers by providing fast answers, product guidance and resolutions, ensuring a high-quality experience.

This on-site role offers a collaborative environment, career development support, and a competitive benefits package, including a ₱10,000 completion bonus. Join a global team committed to giving back and continuous learning.

Qualifications

• High school completion required.
• Minimum 6 months customer service experience (BPO or non-BPO).
• Ability to recognize, apply and explain product or service knowledge.
• Computer literacy and basic software usage.

Responsibilities

• Answer incoming communications from customers.
• Conduct research to provide answers for customers to resolve their issues.

Skills

Customer service experience

Product/service knowledge

Computer experience

Education

Senior high school or high school (old curriculum)

Job description

Your potential has a place here with TTEC’s award-winning employment experience. As a Seasonal Healthcare Customer Service Representative working onsite in Bacolod, you’ll be a part of bringing humanity to business. #experienceTTEC

Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in Philippines says it all!

We're making it easy for you to connect with our recruiters and get hired faster. Stop by TTEC Bacolod, Monday to Friday from 10am to 3pm at Level 2 Robinsons Cybergate Center, Araneta Avenue, Singcang Airport.

What You’ll Do

Do you have a passion for helping others? Whether it’s getting answers for customers quickly, consulting on products with compassion or finding resolutions for their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.

During a Typical Day, You’ll

• Answer incoming communications from customers
• Conduct research to provide answers for customers to resolve their issues

What You Bring to the Role

• Completed senior high school or high school (old curriculum)
• 6 months of customer service experience or more (BPO or Non BPO)
• Recognize, apply and explain your product or service knowledge
• Computer experience

What You Can Expect

• ₱10,000 Completion Bonus
• Supportive of your career and professional development
• An inclusive culture and community minded organization where giving back is encouraged
• A global team of curious lifelong learners guided by our company values
• And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives

Visit https://mybenefits.ttec.com/ for more information.