Start Your BPO Journey | Healthcare CSR | TTEC Bacolod

TTEC; Iligan; On-site; PHP 223,000 - 335,000; Full time

Benefits offered by this job

Career development

Inclusive culture

Health and wellness incentives

PTO

Job summary

TTEC is seeking a Seasonal Healthcare Customer Service Representative to work onsite in Bacolod. You will help customers by providing answers, resolving issues, and delivering compassionate product support. The role emphasizes patient-focused service and a positive customer experience.

The position offers an inclusive culture, opportunities for career development, and a supportive global team. Benefits may include health and wellness incentives and PTO based on the role.

Qualifications

• Completed senior high school or high school (old curriculum).
• 6 months of customer service experience or more (BPO or Non BPO).
• Recognize, apply and explain your product or service knowledge.

Responsibilities

• Answer incoming communications from customers.
• Conduct research to provide answers for customers to resolve their issues.

Skills

Customer service mindset

Computer literacy

Education

Senior high school graduate

Job description

Your potential has a place here with TTEC’s award-winning employment experience. As a Seasonal Healthcare Customer Service Representative working onsite in Bacolod, you’ll be a part of bringing humanity to business. #experienceTTEC

Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in Philippines says it all!

What You’ll Do

Do you have a passion for helping others? Whether it’s getting answers for customers quickly, consulting on products with compassion or finding resolutions for their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.

During a Typical Day, You’ll

• Answer incoming communications from customers
• Conduct research to provide answers for customers to resolve their issues

What You Bring to the Role

• Completed senior high school or high school (old curriculum)
• 6 months of customer service experience or more (BPO or Non BPO)
• Recognize, apply and explain your product or service knowledge
• Computer experience

What You Can Expect

• Supportive of your career and professional development
• An inclusive culture and community minded organization where giving back is encouraged
• A global team of curious lifelong learners guided by our company values
• And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives

Visit https://mybenefits.ttec.com/ for more information.