Back-Office CSR | Healthcare Account (Project-Based)

ISTA Personnel Solutions; Mandaluyong; Presencial; PHP 320.000 - 420.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive salary

Night differential

Work-life balance

Career growth

Learning opportunities

Descripción de la vacante

ISTA Solutions, an outsourcing/offshoring company, is seeking an experienced Back Office CSR to join our expanding team. You will work with highly skilled professionals who prioritize employee satisfaction and work-life balance, contributing to accurate documentation and quality control.

The role requires at least 6 months of BPO experience (Healthcare account experience is a plus), strong attention to detail, and excellent English communication.

Formación

• At least 6 months BPO experience (Healthcare Account Experience is a PLUS)
• ABA experience is an advantage
• Strong attention to detail and accuracy
• Good written and verbal English communication skills
• Strong system navigation and multitasking abilities
• Ability to work independently and manage time effectively
• Willing to work onsite in Shaw Blvd, Mandaluyong
• Amenable working night shift

Responsabilidades

• Ensure documentation meets required standards and guidelines.
• Identify discrepancies and provide feedback as needed.
• Maintain organized records and track review progress.
• Collaborate with team members to meet productivity and quality targets.
• Review note sessions for accuracy and completeness.

Conocimientos

Attention to detail

English communication

Multitasking

Time management

Descripción del empleo

ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced Back Office CSR to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!

Account specific roles and responsibilities:

• Ensure documentation meets required standards and guidelines.
• Identify discrepancies and provide feedback as needed.
• Maintain organized records and track review progress.
• Collaborate with team members to meet productivity and quality targets.
• Review note sessions for accuracy and completeness.

• At least 6 months BPO experience (Healthcare Account Experience is a PLUS)
• ABA experience is an advantage
• Strong attention to detail and accuracy
• Good written and verbal English communication skills
• Strong system navigation and multitasking abilities
• Ability to work independently and manage time effectively
• Willing to work onsite in Shaw Blvd, Mandaluyong
• Amenable working night shift

What can we offer you?

• Competitive salary and benefits
• 10%-night differential
• Work-life balance
• A focus on growing your career path with us
• We encourage you to follow your passions and learn new skills

Our commitment to you

• Strong culture and values-driven leadership
• We create opportunities for you to learn and grow at any stage of your career
• Continuous learning and innovation
• We foster an all inclusive environment where everyone thrives