Back Office CSR - Night Shift, Health Benefits & Growth

ISTA Personnel Solutions; Mandaluyong; On-site; PHP 223,000 - 335,000; Full time

Benefits offered by this job

Health Insurance with free dependents

10% night differential

Attendance Bonus

Paid time off

Convertible to cash leave credits

Performance Appraisal

Work-life balance

Job summary

ISTA Solutions is seeking an experienced Back Office CSR to join our expanding team in Mandaluyong. You will work with skilled professionals committed to employee satisfaction and work-life balance, contributing to long-term success and continuous learning.

The role emphasizes documentation standards, attention to detail, and accurate note reviews. Night shifts are available, with competitive compensation and benefits included.

Qualifications

• 6+ months BPO experience (Healthcare Account experience a plus)
• ABA experience is an advantage
• Strong attention to detail and accuracy
• Good written and verbal English communication skills
• Strong system navigation and multitasking abilities
• Ability to work independently and manage time effectively
• Willing to work onsite in Shaw Blvd, Mandaluyong
• Amenable to night shift

Responsibilities

• Ensure documentation meets required standards and guidelines.
• Identify discrepancies and provide feedback as needed.
• Maintain organized records and track review progress.
• Collaborate with team members to meet productivity and quality targets.
• Review note sessions for accuracy and completeness.

Skills

Attention to detail

English proficiency

Multitasking

Time management

Independent work

Job description

ISTA Solutions is seeking an experienced Back Office CSR to join our expanding team in Mandaluyong. You will work with skilled professionals committed to employee satisfaction and work-life balance, contributing to long-term success and continuous learning.

The role emphasizes documentation standards, attention to detail, and accurate note reviews. Night shifts are available, with competitive compensation and benefits included.