Back-Office CSR Healthcare Account Get A 21K Signing Bonus

Rise Social Inc.; Manila; On-site; PHP 201,000 - 312,000; Full time

Benefits offered by this job

Health Insurance with free dependents

Attendance Bonus

Paid time off

Cash leave credits

Performance Appraisal

Work-life balance

Career growth opportunities

Job summary

ISTA Solutions in Mandaluyong is seeking a Back Office CSR to join a growing team. You will handle documentation, maintain records, and collaborate to meet productivity and quality targets in a healthcare-focused outsourcing environment.

The role emphasizes accuracy, independent time management, and strong English communication to support note sessions and data review. Night shifts may apply for onsite work.

Qualifications

• At least 6 months BPO experience (Healthcare Account Experience is a PLUS).
• ABA experience is an advantage.
• Strong attention to detail and accuracy.
• Good written and verbal English communication skills.

Responsibilities

• Ensure documentation meets required standards and guidelines.
• Identify discrepancies and provide feedback as needed.
• Maintain organized records and track review progress.
• Collaborate with team members to meet productivity and quality targets.
• Review note sessions for accuracy and completeness.

Skills

English skills

Attention to detail

Multitasking

Independence

Job description

Outsourcing and Offshoring Consulting Full Time Di-Angkop

Job Description

ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced Back Office CSR to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. Were looking for a team player who is ready to contribute to our mission, just like you!

Account Specific Roles And Responsibilities

Ensure documentation meets required standards and guidelines.Identify discrepancies and provide feedback as needed.Maintain organized records and track review progress.Collaborate with team members to meet productivity and quality targets.Review note sessions for accuracy and completeness.

Requirements

At least 6 months BPO experience (Healthcare Account Experience is a PLUS)ABA experience is an advantageStrong attention to detail and accuracy

Good written and verbal English communication skills

Strong system navigation and multitasking abilitiesAbility to work independently and manage time effectivelyWilling to work onsite in Shaw Blvd, MandaluyongAmenable working night shiftWhat can we offer you?

Competitive salary and benefits

Health Insurance with free dependents*10%-night differentialAttendance BonusPaid time offConvertible to cash leave creditsPerformance AppraisalWork-life balanceA focus on growing your career path with us

We encourage you to follow your passions and learn new skills

Our commitment to youStrong culture and values-driven leadershipWe create opportunities for you to learn and grow at any stage of your careerContinuous learning and innovationWe foster an all inclusive environment where everyone thrives