Back-Office CSR Healthcare Account Project-Based

ISTA Solutions; Mandaluyong; On-site; PHP 280,000 - 360,000; Full time

Benefits offered by this job

Competitive salary and benefits

10% night differential

Work-life balance

Career growth

Learning new skills

Job summary

ISTA Solutions is seeking a Back Office CSR to join our expanding team in Shaw Blvd, Mandaluyong, Philippines. You will support documentation, ensure accuracy, and help maintain organized records.

The ideal candidate has at least 6 months of BPO experience (Healthcare account a plus), strong English communication, meticulous attention to detail, and the ability to work independently during night shifts. We offer competitive salary and 10% night differential.

Qualifications

• At least 6 months BPO experience (Healthcare Account Experience is a PLUS)
• ABA experience is an advantage
• Strong attention to detail and accuracy
• Good written and verbal English communication skills
• Strong system navigation and multitasking abilities
• Ability to work independently and manage time effectively
• Willing to work onsite in Shaw Blvd, Mandaluyong
• Amenable working night shift

Responsibilities

• Ensure documentation meets required standards and guidelines.
• Identify discrepancies and provide feedback as needed.
• Maintain organized records and track review progress.
• Collaborate with team members to meet productivity and quality targets.
• Review note sessions for accuracy and completeness.

Skills

Attention to detail

English communication

Multitasking

Time management

Job description

Job Description:

ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced Back Office CSR to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. Were looking for a team player who is ready to contribute to our mission, just like you!

Account specific roles and responsibilities:

• Ensure documentation meets required standards and guidelines.
• Identify discrepancies and provide feedback as needed.
• Maintain organized records and track review progress.
• Collaborate with team members to meet productivity and quality targets.
• Review note sessions for accuracy and completeness.

• At least 6 months BPO experience (Healthcare Account Experience is a PLUS)
• ABA experience is an advantage
• Strong attention to detail and accuracy
• Good written and verbal English communication skills
• Strong system navigation and multitasking abilities
• Ability to work independently and manage time effectively
• Willing to work onsite in Shaw Blvd, Mandaluyong
• Amenable working night shift

What can we offer you?

• Competitive salary and benefits
• 10%-night differential
• Work-life balance
• A focus on growing your career path with us
• We encourage you to follow your passions and learn new skills

Our commitment to you

• Strong culture and values-driven leadership
• We create opportunities for you to learn and grow at any stage of your career
• Continuous learning and innovation
• We foster an all inclusive environment where everyone thrives