B2B CSR in Sta Rosa — Up to 24k + Incentives & Growth

Afni, Inc.; Laguna; On-site; PHP 244,000 - 292,000; Full time

Benefits offered by this job

Up to 4 HMO Dependents for FREE

PHP 10,000 Annual Medical Reimbursemen

Life Insurance

Paid Training

Unlimited growth opportunities

Job summary

Afni Philippines is seeking a Customer Service Representative (CSR) for a Business-to-Business account based in Sta Rosa, Laguna. You will leverage strong communication skills to deliver excellent customer service for English-speaking clients (US/UK/AU) in a paperless, compliant environment.

The role offers a competitive monthly pay up to PHP 24,000 plus a performance incentive of up to PHP 9,000, with benefits including HMO coverage for dependents, medical reimbursement, life insurance, and

Qualifications

• At least 12 months of BPO experience handling English-speaking accounts (US/UK/AU).
• At least a high school diploma.
• Strong communication skills (conversational, confident, spontaneous, relational).
• Strong comprehension and learning agility.
• Able to work in a paperless environment with stringent information security measures; NBI clearance before start date.

Responsibilities

• Handle customer interactions to deliver excellent service for a B2B account.
• Maintain quality service in a fast-paced BPO setting with strict information security compliance.
• Participate in training and performance incentive programs.

Skills

Strong communication skills

Learning agility

Education

High school diploma

Job description

Afni Philippines is seeking a Customer Service Representative (CSR) for a Business-to-Business account based in Sta Rosa, Laguna. You will leverage strong communication skills to deliver excellent customer service for English-speaking clients (US/UK/AU) in a paperless, compliant environment.

The role offers a competitive monthly pay up to PHP 24,000 plus a performance incentive of up to PHP 9,000, with benefits including HMO coverage for dependents, medical reimbursement, life insurance, and