Global CSR Agent – International Accounts (Sta Rosa)

afniexternalcareers; Philippines; On-site; PHP 279,000 - 391,000; Full time

Job summary

Afni Philippines is seeking Customer Service Representatives to support our team in Sta. Rosa, Laguna. In this role, you will use your customer interaction skills to deliver excellent service to international accounts.

We value at least 12 months of BPO experience, a high school diploma, strong communication, quick learning, and the ability to work in a paperless, compliant environment. Applicants should be ready to obtain an NBI clearance before start date.

Qualifications

• At least 12 months BPO experience handling international accounts.
• At least high school diploma.
• Strong communication, conversational and confident interaction style.
• Ability to learn quickly and adapt.
• Able to work in a paperless environment with strict information security.
• NBI clearance required before start date.

Responsibilities

• Deliver excellent customer service through customer interactions.
• Support Afni Philippines operations in Sta. Rosa, Laguna.

Skills

Communication skills

Conversational

Confident

Relational skills

Education

High school diploma

Job description

Afni Philippines is seeking Customer Service Representatives to support our team in Sta. Rosa, Laguna. In this role, you will use your customer interaction skills to deliver excellent service to international accounts.

We value at least 12 months of BPO experience, a high school diploma, strong communication, quick learning, and the ability to work in a paperless, compliant environment. Applicants should be ready to obtain an NBI clearance before start date.