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Job summary
A recruitment agency in Taguig is seeking a collections specialist to manage customer debts. The ideal candidate must be a college graduate with B2B collections experience, especially in the ANZ market. This role requires onsite work in McKinley West, Taguig, following AU shift hours. Responsibilities include contacting customers, negotiating repayment plans, and maintaining compliance with debt collection laws.
Qualifications
B2B Collections experience based on grade.
Amenable to work full onsite in McKinley West, Taguig following AU shift.
With experience working in ANZ market.
Responsibilities
Contact customers via phone, email, or letters to collect outstanding debts.
Negotiate repayment plans and settlements in accordance with company policies.
Maintain accurate records of all communications and payment arrangements.
Follow up on broken promises to pay and escalate unresolved cases.
Maintain compliance with debt collection laws and company procedures.
Meet or exceed daily and monthly collection targets.
Education
College Graduate
Job description
A recruitment agency in Taguig is seeking a collections specialist to manage customer debts. The ideal candidate must be a college graduate with B2B collections experience, especially in the ANZ market. This role requires onsite work in McKinley West, Taguig, following AU shift hours. Responsibilities include contacting customers, negotiating repayment plans, and maintaining compliance with debt collection laws.