Collection Team Member

JetSon Manpower Agency; Taguig; On-site; PHP 300,000 - 420,000; Full time

Job summary

A recruitment agency in Taguig is seeking a collections specialist to manage customer debts. The ideal candidate must be a college graduate with B2B collections experience, especially in the ANZ market. This role requires onsite work in McKinley West, Taguig, following AU shift hours. Responsibilities include contacting customers, negotiating repayment plans, and maintaining compliance with debt collection laws.

Qualifications

• B2B Collections experience based on grade.
• Amenable to work full onsite in McKinley West, Taguig following AU shift.
• With experience working in ANZ market.
• Experience working in ANZ market is a plus.

Responsibilities

• Contact customers via phone, email, or letters to collect outstanding debts.
• Negotiate repayment plans and settlements in accordance with company policies.
• Maintain accurate records of all communications and payment arrangements.
• Follow up on broken promises to pay and escalate unresolved cases.
• Maintain compliance with debt collection laws and company procedures.
• Meet or exceed daily and monthly collection targets.

Skills

B2B collections experience

Negotiation skills

ANZ market experience

Education

College Graduate

Job description

Responsibilities

• Contact customers via phone, email, or letters to collect outstanding debts.
• Negotiate repayment plans and settlements in accordance with company policies.
• Maintain accurate records of all communications and payment arrangements.
• Follow up on broken promises to pay and escalate unresolved cases.
• Maintain compliance with debt collection laws and company procedures.
• Meet or exceed daily and monthly collection targets.

Qualifications (Education/Experience/Certification)

• B2B Collections experience based on grade
• College Graduate
• Amenable to work full onsite in McKinley West, Taguig following AU shift
• With experience working in ANZ market