Azure Cloud Operations Engineer – Automation & IaC

Hammerjack Pty Ltd; Taguig; On-site; PHP 480,000 - 600,000; Full time

Job summary

Hammerjack Pty Ltd is seeking a Cloud Operations Analyst to support, operate and maintain Azure cloud infrastructure powering cloud/SaaS products. You will manage ITSM processes, monitor system health, and collaborate with architects, engineers and developers to ensure 24x7 availability.

The role involves automation, IaC and CI/CD practices, with a focus on uptime, performance and capacity. A strong foundation in ITIL and cloud technologies is essential.

Qualifications

• Bachelor's degree in CS/IT or equivalent.
• Experience in Azure or other cloud providers.
• Experience implementing IT projects.
• Strong understanding of end-to-end support processes.
• Experience with infrastructure and monitoring tools.
• Proficiency in PowerShell or Python for automation.
• ITIL Service Management knowledge.

Responsibilities

• Perform IT Service Management processes including Change, Incident, Problem, Monitoring, Maintenance and Service Request.
• Configure, respond to and resolve monitoring alerts related to system health, security, performance and capacity.
• Provide support for production and non-production environments to ensure uptime and SLAs.
• Support IaC and CI/CD pipelines in collaboration with development teams.
• Document operational knowledge, issue-resolution pairs and best practices.
• Work with solution architects, infrastructure engineers, developers and other support teams on project delivery.
• Be flexible to work in a rotating shift system as needed by business demand.

Skills

Azure cloud

ITIL

Automation

Monitoring

Scripting

Education

Bachelor's degree in CS/IT

Tools

PowerShell

Python

IaC (Terraform/ ARM)

CI/CD pipelines

Job description

Hammerjack Pty Ltd is seeking a Cloud Operations Analyst to support, operate and maintain Azure cloud infrastructure powering cloud/SaaS products. You will manage ITSM processes, monitor system health, and collaborate with architects, engineers and developers to ensure 24x7 availability.

The role involves automation, IaC and CI/CD practices, with a focus on uptime, performance and capacity. A strong foundation in ITIL and cloud technologies is essential.