Automotive Service Advisor & Insurance Claims

Grand Canyon Multi-Holdings, Inc.; General Santos; On-site; PHP 180,000 - 240,000; Full time

Job summary

Grand Canyon Multi-Holdings, Inc. in General Santos requires an Insurance Claims Support specialist to determine service types, prepare damage estimates, and coordinate with insurance providers for efficient processing.

The role involves processing claims, following LOA with insurers, converting LOA to RO, and delivering daily reports while ensuring clear communication with customers through the repair lifecycle.

Qualifications

• Graduate of Automotive course or Mechanical Engineering.
• Knowledge in automotive and car.
• Able to process insurance claims.
• Customer service oriented and computer literate.
• Willing to drive any vehicle.

Responsibilities

• Determine the type of service.
• Make an estimated report for the damages of the unit.
• Process the insurance claim to the insurance company.
• Follow up with the insurance company for the LOA.
• Check and evaluate the LOA based on the estimated repair.
• Convert LOA to RO.
• Follow up with the customer.
• Monitor the repaired unit.
• Submit the following daily reports: Released, Estimated, WIP.

Skills

Customer service

Computer literacy

Driving

Automotive knowledge

Education

Automotive course / Mechanical Engineering

Job description

Grand Canyon Multi-Holdings, Inc. in General Santos requires an Insurance Claims Support specialist to determine service types, prepare damage estimates, and coordinate with insurance providers for efficient processing.

The role involves processing claims, following LOA with insurers, converting LOA to RO, and delivering daily reports while ensuring clear communication with customers through the repair lifecycle.