Automotive Service Admin & Claims Coordinator

Grand Canyon Multi-Holdings, Inc.; Taytay; On-site; PHP 223,000 - 357,000; Full time

Job summary

Grand Canyon Multi-Holdings, Inc. in Taytay, Rizal, Philippines, is seeking an organized administrative staff to manage JO/RO, billing, and insurance coordination.

The successful candidate will enter and verify customer and vehicle information, prepare quotations, and support claims processes. The role requires 1-2 years of administrative experience in automotive settings, familiarity with DMS systems, and strong MS Office skills.

Qualifications

• 1-2 years administrative experience in automotive dealership, insurance company or service center.
• Experience in repair order processing, insurance claims, billing or automotive service admin is an advantage.
• Knowledgeable of DMS/automotive service management systems is an advantage.
• Proficient in MS Office particularly Excel, Word and email.
• Highly organized and detail oriented.
• Education: 2 year / 4 year course (Mechanical Engineering graduate).

Responsibilities

• Create, encode and maintain JO or RO, and ensure customer and vehicle information's are complete and accurate.
• Prepare quotations and estimates and other required documents.
• Assist in preparing required documents for insurance claims and coordinate with insurance adjusters and monitor approval status and ensure complete documentations.
• Prepare billing documents and Invoice and coordinate with accounting on AR and outstanding accounts.
• Coordinate with parts in charge, part availability & ordering.
• Maintain a daily monitoring of all vehicles under repair, track target completion dates and delayed jobs.
• Assist in providing customers with repair status.
• Ensure proper documentation during vehicle acceptance and release.
• Prepare daily, weekly and monthly operational reports

Skills

Administrative experience

Repair order processing

Insurance claims handling

Customer service

Highly organized

MS Office proficiency

Education

Mechanical Engineering graduate

Tools

DMS/Automotive service systems

MS Office (Excel, Word, Email)

Job description

Grand Canyon Multi-Holdings, Inc. in Taytay, Rizal, Philippines, is seeking an organized administrative staff to manage JO/RO, billing, and insurance coordination.

The successful candidate will enter and verify customer and vehicle information, prepare quotations, and support claims processes. The role requires 1-2 years of administrative experience in automotive settings, familiarity with DMS systems, and strong MS Office skills.