Automotive Service Advisor & Claims Estimator

Grand Canyon Multi-Holdings, Inc.; San Fernando; On-site; PHP 180,000 - 240,000; Full time

Job summary

Grand Canyon Multi-Holdings, Inc. is seeking a qualified candidate in San Fernando, La Union to handle automotive insurance claims and related processing. The role involves determining service type, preparing damage estimates, and coordinating with insurers.

The ideal candidate has an automotive or mechanical engineering background, is computer literate, customer-service oriented, and able to drive any vehicle to follow up with insurers and customers and monitor repairs.

Qualifications

• Graduate of automotive course or mechanical engineering.
• Knows how to process insurance claims.
• Customer service oriented.
• Computer literate.
• Able to drive any vehicle.

Responsibilities

• Determine the type of service to provide.
• Create an estimated report for damages.
• Process the insurance claim with the insurer.
• Follow up with insurer for LOA (Letter of Authority).
• Check and evaluate LOA against estimated repair.
• Convert LOA to RO (request order).
• Follow up with the customer.
• Monitor the repaired unit.
• Submit daily reports: Released, Estimated, WIP.

Skills

Insurance claim processing

Customer service

Computer literacy

Driving

Education

Automotive course / Mechanical Engineering

Job description

Grand Canyon Multi-Holdings, Inc. is seeking a qualified candidate in San Fernando, La Union to handle automotive insurance claims and related processing. The role involves determining service type, preparing damage estimates, and coordinating with insurers.

The ideal candidate has an automotive or mechanical engineering background, is computer literate, customer-service oriented, and able to drive any vehicle to follow up with insurers and customers and monitor repairs.