Automotive Service Advisor: Customer Care & Repairs

Autohub Group of Companies; Taguig; Hybrid; PHP 300,000 - 420,000; Full time

Job summary

Autohub Group of Companies in Taguig, Philippines, is seeking a dedicated Service Advisor for Triumph. You will greet customers, record concerns, prepare repair orders, coordinate with technicians, and explain recommended services to clients.

This onsite role requires a bachelor's in mechanical or automotive fields, at least 3 years in automotive service, strong communication, and proficiency with MS Office and service-management software. Mon–Sat shift, start ASAP.

Qualifications

• Bachelor/College degree in Mechanical or Automotive fields.
• 3 years experience in automotive service advisory or related role.
• Experience in automotive service environment preferred.
• Proficient in MS Office and service management software.

Responsibilities

• Greet and assist customers with their service needs.
• Accurately record customer concerns and prepare repair orders.
• Coordinate with technicians and provide updates on vehicle status.
• Explain recommended services and repair work to customers.
• Ensure customer satisfaction and maintain strong client relationships.
• Handle service appointments, estimates, and billing.

Skills

Strong communication

Customer service

MS Office

Service management software

Education

Bachelor's degree in Mechanical or Automotive fields

Tools

Service management software

Job description

Autohub Group of Companies in Taguig, Philippines, is seeking a dedicated Service Advisor for Triumph. You will greet customers, record concerns, prepare repair orders, coordinate with technicians, and explain recommended services to clients.

This onsite role requires a bachelor's in mechanical or automotive fields, at least 3 years in automotive service, strong communication, and proficiency with MS Office and service-management software. Mon–Sat shift, start ASAP.