Automotive CSR Specialist — Service & Scheduling

Carryboy Phils., Inc.; Quezon City; On-site; PHP 223,200 - 334,800; Full time

Job summary

A leading automotive service provider in Quezon City is seeking a customer service representative to assist clients with inquiries and service appointments. The ideal candidate has at least 1 year of experience in the customer service sector with a strong understanding of automotive products and terminology. Responsibilities include managing client interactions and coordinating with various departments to ensure quality service delivery.

Qualifications

• At least 1 year experience in CSR selling area.
• Strong understanding of automotive products services and terminology.

Responsibilities

• Responding to customer inquiries via phone, email or in person.
• Scheduling service appointments, coordinating with installers and sales department maintaining accurate records.

Job description

A leading automotive service provider in Quezon City is seeking a customer service representative to assist clients with inquiries and service appointments. The ideal candidate has at least 1 year of experience in the customer service sector with a strong understanding of automotive products and terminology. Responsibilities include managing client interactions and coordinating with various departments to ensure quality service delivery.