Auto Body & Paint Service Advisor - Customer Experience

Toyota Fairview, Inc.; Quezon City; On-site; PHP 201,000 - 335,000; Full time

Job summary

A leading automotive service provider in Quezon City is seeking a service representative. The role involves customer interaction at the service reception, performing vehicle diagnostics, and providing updates on repairs. Candidates should have graduated in Mechanical or Automotive Engineering, Marketing, or related fields. Fresh graduates are welcome, and previous experience is advantageous. This position requires excellent communication skills and a customer-focused mindset.

Qualifications

• Must be willing to work in Fairview, Quezon City.
• With experience in the same position is an advantage.
• Fresh Graduate are encouraged to apply.

Responsibilities

• Receives and entertains customers at the Service Reception counter.
• Perform initial diagnosing, road testing, and vehicle checks.
• Merchandise additional services, parts, and accessories to customers.
• Monitors work progress and provides updates to customers.
• Evaluates simple warranty concerns and resolves customer complaints.

Education

Graduate of Mechanical Engineering

Graduate of Automotive Engineering

Graduate of Marketing or any related course

Job description

A leading automotive service provider in Quezon City is seeking a service representative. The role involves customer interaction at the service reception, performing vehicle diagnostics, and providing updates on repairs. Candidates should have graduated in Mechanical or Automotive Engineering, Marketing, or related fields. Fresh graduates are welcome, and previous experience is advantageous. This position requires excellent communication skills and a customer-focused mindset.