Automotive AfterSales Non-Tech Trainer

Michaels and Grant Business Consulting; Santa Rosa; On-site; PHP 446,000 - 670,000; Full time

Job summary

Michaels and Grant Business Consulting is seeking a capable Training Specialist to conduct non-technical automotive training for client dealerships. You will develop and track KPIs, coordinate with subject matter experts, and continually improve training materials and methods.

A proactive, detail-oriented professional with strong communication skills is essential. The role requires up-to-date knowledge of automotive servicing, warranty processes, and vehicle fundamentals, with a focus on

Qualifications

• Graduate of BS Industrial Technology Major in Automotive or related course.
• With at least 3 years of automotive Non-Technical training experience (e.g., Service Advisor, Warranty Officer, Parts Officer). Training certification is a plus.
• Must have Non-Technical knowledge and process in commercial and light commercial vehicles.
• Proactive with keen attention to detail and good organizational skills.
• Creative, resourceful and analytical abilities.
• Results-driven, thrives in a high-pressure environment.
• Outstanding verbal and written communication and presentation skills.
• Valid driver's license (LTO restriction of at least 2 or 3).

Responsibilities

• Conducts Non-Technical training programs for client dealership participants on automotive servicing, warranty, vehicle fundamentals, and troubleshooting.
• Sets training program KPIs and evaluates effectiveness via assessments and observations; recommends intervention plans.
• Communicates with stakeholders, SMEs, and process owners to develop accurate and up-to-date training materials.
• Explores innovative methods in training implementation across platforms.
• Manages training costs and ensures efficient use of company resources.
• Updates training decks to align with client objectives and new technology offerings.

Skills

Training experience

Communication

Analytical skills

Organizational skills

Creativity

Presentation skills

Attention to detail

Pressure handling

Driver's license

Education

BS Industrial Technology (Automotive)

Job description

Job Description:

• Conducts Non-Technical training programs for Client dealerships participants on automotive after-sales' servicing, warranty, vehicle fundamentals, and troubleshooting to excellent customer vehicle operation.

• Sets training program KPIs and regularly evaluates the effectiveness of the programs through assessment results and observations. Provides recommendations of intervention action plans.

• Communicates effectively with stakeholders, subject matter experts, and process owners in developing accurate and up-to-date training materials.

• Seeks innovative methods in the implementation of the training programs through various platforms.

• Manages the training costs and ensures the efficient use of the company resources.

• Updates training decks in line with the client's objective and new technology being offered.

Qualifications:

• Graduate of BS Industrial Technology Major in Automotive or any related course.

• With at least 3 years of automotive Non-Technical training experience, such as Service Advisor, Warranty Officer, Parts Officer; training certification is a plus.

• Must have Non-Technical knowledge and process in commercial and light commercial vehicles.

• Proactive individual with keen attention to details and good organizational skills.

• With an exceptional degree of creativity, resourcefulness, and analytical skills.

• Results-driven with the ability to thrive in a high-pressure work environment.

• Outstanding communication and presentation skills (verbal and written).

• With valid driver's license (LTO restriction of at least 2 or 3).