Auto Sales BDC Lead & Appointment Specialist

Pinnacle Intelligence; Muntinlupa; On-site; PHP 279,000 - 446,000; Full time

Job summary

Pinnacle Intelligence in Alabang, Muntinlupa City, Metro Manila, Philippines, is hiring a Sales BDC Representative to drive opportunities for automotive dealership clients. You will handle inbound and outbound calls, emails, and chats to qualify leads, provide product information, and set appointments for the sales team.

The role emphasizes exceptional communication, CRM proficiency, and strong organizational skills, with a focus on building rapport and meeting targets while collaborating with

Qualifications

• 1–2 years in a BDC, call center, or customer service role.
• Excellent verbal and written communication skills.
• Strong customer service orientation and rapport-building.
• Ability to identify needs, generate interest, and set appointments.
• Proficient with CRM or dealer management systems.
• Organizational skills to manage multiple leads.

Responsibilities

• Handle inbound inquiries and proactive outreach to qualify leads.
• Set and confirm appointments for dealership sales teams.
• Document all interactions and lead statuses in the CRM.
• Collaborate with sales and operations teams to optimize processes.
• Maintain up-to-date product knowledge and continuous learning.
• Meet daily/weekly/monthly targets for calls, contacts, and appointments.

Skills

Communication

Customer service

Sales acumen

Lead qualification

CRM proficiency

Multitasking

Objection handling

Phone & email etiquette

Tools

Tekion

Salesforce

HubSpot

DealerSocket

Job description

Pinnacle Intelligence in Alabang, Muntinlupa City, Metro Manila, Philippines, is hiring a Sales BDC Representative to drive opportunities for automotive dealership clients. You will handle inbound and outbound calls, emails, and chats to qualify leads, provide product information, and set appointments for the sales team.

The role emphasizes exceptional communication, CRM proficiency, and strong organizational skills, with a focus on building rapport and meeting targets while collaborating with