Authorization Associate | Earn a 21K Signing Bonus

ISTA Solutions; Makati; On-site; PHP 167,000 - 234,000; Full time

Benefits offered by this job

Competitive Salary

Health Insurance

Night Differential

Attendance Bonus

Paid Time Off

Leave Credits

Performance Review

Work-Life Balance

Career Growth

Learning Opportunities

Job summary

ISTA Solutions, an outsourcing/offshoring company, is seeking an experienced Healthcare CSR to join our growing team in Makati. You will handle pre-authorizations, respond to provider inquiries, and coordinate with insurers to determine approvals.

The role requires 6 months of US healthcare BPO experience, strong English skills, and willingness to work onsite at Buendia, Makati with night shifts. We offer competitive pay, health insurance for dependents, and opportunities for career growth.

Qualifications

• At least 6 months BPO experience in a US Healthcare Campaign.
• Knowledge of Pre-Authorization processes.
• Strong verbal and written English skills.

Responsibilities

• Process Initial or Pre-Authorization via Phone or Email.
• Respond to provider requests.
• Communicate to insurance providers for authorization determination.
• Process verification of members benefits.
• Review Members clinical records.
• Manage healthcare cases.

Skills

BPO Experience

English Communication

Night Shift

Job description

ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced Healthcare CSR to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!

Account specific roles and responsibilities:

• Process Initial or Pre-Authorization via Phone or via Email
• Respond to provider requests
• Communicate to insurance providers for authorization determination
• Process verification of members benefits
• Review Members clinical records
• Manage healthcare cases

Requirements

• At least 6 months BPO experience in a US Healthcare Campaign
• Knowledge with Pre-Authorization
• Good verbal written and English skills
• Willing to work onsite in Buendia, Makati
• Amenable working night shift

Benefits

What can we offer you?

• Competitive salary and benefits
• Health Insurance with free dependents*
• 10%-night differential
• Attendance Bonus
• Paid time off
• Convertible to cash leave credits
• Performance Appraisal
• Work-life balance
• A focus on growing your career path with us
• We encourage you to follow your passions and learn new skills

Our commitment to you

• Strong culture and values-driven leadership
• We create opportunities for you to learn and grow at any stage of your career
• Continuous learning and innovation
• We foster an all inclusive environment where everyone thrives