Healthcare Pre-Authorization Specialist

ISTA Personnel Solutions; Makati; On-site; PHP 201,000 - 312,000; Full time

Benefits offered by this job

Health insurance

Night differential

Attendance bonus

Paid time off

Career growth

Job summary

ISTA Solutions in Makati invites applications for an experienced Healthcare CSR to join our expanding team. You will handle initial or pre-authorization via phone or email, respond to provider requests, and verify member benefits while supporting healthcare cases.

The role requires at least 6 months of BPO experience in a US healthcare campaign, strong English skills, and willingness to work onsite in Buendia, Makati on night shifts. Competitive salary and benefits offered.

Qualifications

• US Healthcare experience in a BPO setting.
• Proven ability to handle pre-authorization processes.
• Strong English communication skills.

Responsibilities

• Process Initial or Pre-Authorization via Phone or Email.
• Respond to provider requests.
• Communicate with insurance providers for authorization determination.
• Verify member benefits.
• Review Members clinical records.
• Manage healthcare cases.

Skills

US Healthcare knowledge

BPO experience

English proficiency

Night shift readiness

Job description

ISTA Solutions in Makati invites applications for an experienced Healthcare CSR to join our expanding team. You will handle initial or pre-authorization via phone or email, respond to provider requests, and verify member benefits while supporting healthcare cases.

The role requires at least 6 months of BPO experience in a US healthcare campaign, strong English skills, and willingness to work onsite in Buendia, Makati on night shifts. Competitive salary and benefits offered.