AU Shift - Entry Level CSR (Day Shift)

Talento Solution Inc.; Makati; On-site; PHP 290,000 - 424,000; Full time

Benefits offered by this job

Competitive salary

HMO from day 1

13th month pay + incentives

Friendly workplace

Fast career growth

Job summary

Talento Solution Inc. is hiring a Customer Service Representative for our AU Services team in Makati City. This full-time, onsite role operates on the day shift (Australian shift) with weekends/holidays as needed.

We offer competitive pay with leave convertible to cash, HMO from day 1, 13th month pay, and growth opportunities. Ideal candidates have strong English communication, active listening, and problem-solving skills. Fresh graduates are welcome; prior BPO experience is a plus.

Qualifications

• Excellent verbal and written English communication skills.
• Entry level; No required years of experience but candidate must be good in English communication.
• Strong and active listening skills.
• Positive and professional attitude.
• Good problem-solving skills.
• Critical-thinking skills.
• Ability to handle challenging customer situations calmly and professionally.
• Computer literate and comfortable using different systems and applications.
• Ability to work in a fast-paced and target-driven environment.
• BPO or customer service experience is an advantage, but qualified fresh graduates may also be considered.
• Must be willing to work onsite and on a shifting schedule including weekends or holidays.

Education

Entry level

Tools

Computer literacy

Job description

CUSTOMER SERVICE REPRESENTATIVE / AU Services

Full Onsite

Makati City | Full time | Day Shift (Australian Shift)

Benefits

• Competitive Salary – Competitive pay with excess leave convertible to cash.
• HMO from Day 1 – Healthcare coverage from your first day.
• 13th month pay + performance based incentives
• Friendly Workplace – Supportive and collaborative office environment.
• Fast Career Growth – Opportunities to develop and advance your career.

Qualifications:

• Excellent verbal and written English communication skills. (required)
• Entry level; No required years of experience but candidate must be good in English communication.
• Strong and active listening skills.
• Positive and professional attitude.
• Good problem-solving skills
• Critical-thinking skills.
• Ability to handle challenging customer situations calmly and professionally.
• Computer literate and comfortable using different systems and applications.
• Ability to work in a fast-paced and target-driven environment.
• BPO or customer service experience is an advantage, but qualified fresh graduates may also be considered.
• Must be willing to work onsite and on a shifting schedule including weekends or holidays (as needed)