DAYSHIFT ACCOUNT | Customer Service Representative - Insurance | MOA PASAY

Quess (Philippines) Corp; Philippines; On-site; PHP 257,000 - 290,000; Full time

Benefits offered by this job

Competitive salary

Dayshift schedule

Fixed weekends off

International account

Job summary

Quess (Philippines) Corp is seeking a customer service associate to support an Australian insurance account onsite. You will handle policy inquiries and claims while delivering clear and helpful communication.

The role targets candidates with at least 1 year in BPO, strong English comprehension, and a high school or college-level education. Enjoy a dayshift, weekends off, and an international client exposure.

Qualifications

• High school graduate or college level required.
• At least 1 year of BPO experience.
• Experience with international voice accounts is preferred.
• Good English comprehension and communication skills.

Responsibilities

• Provide quality customer service support for an Australian insurance account.
• Assist customers with policy inquiries and claims.
• Ensure clear communication and excellent service.

Skills

English comprehension

Customer service

Education

Senior High School graduate or college level

Job description

Location: Mall of Asia (MOA)
Work Setup: Onsite
Schedule: Dayshift, between 7:00 AM and 5:00 PM
Rest Days: Fixed weekends off
Salary: Up to ₱23,000–₱26,000, depending on language assessment score

About the role:

Join our team and provide quality customer service support for an Australian insurance account. You will assist customers with policy-related inquiries and claims, ensuring clear communication and excellent service.

Qualifications:

• Senior High School graduate or college level
• At least 1 year of BPO experience
• International voice account experience
• Good English comprehension skills
• No frequent short-term employment history

Why apply?

• Competitive salary package
• Dayshift schedule
• Fixed weekends off
• Opportunity to work with an international account