AU Legal Case Manager

Hammerjack Pty Ltd; Philippines; Hybrid; PHP 670,000 - 893,000; Full time

Benefits offered by this job

HMO coverage

Upskilling via Emapta Academy

Gym access

Onsite quarterly meetups

Job summary

Emapta Philippines is seeking an AU Legal Case Manager to oversee complex cases from initial engagement through delivery, coordinating with international clients, lawyers, and expert witnesses while protecting timelines, budgets, and quality. The role targets experienced Senior Paralegals and Case Management Specialists with international client exposure and strong stakeholder skills.

This position offers global responsibility, premium benefits, continuous development, and long-term career

Qualifications

• At least 3 years of experience in case management or senior paralegal work.
• Experience with Australian lawyers or matters is an advantage.
• International client exposure and cross-border experience are required.
• Strong client relationships and stakeholder management skills.

Responsibilities

• Own complex cases from engagement to delivery, ensuring timelines, budgets, scope, and quality.
• Serve as the key client contact, managing expectations and providing proactive updates.
• Collaborate with sourcing to identify and coordinate expert witnesses and ensure quality reports.

Skills

International client experience

Senior Paralegal

Client relationship management

Cross-border legal

Stakeholder management

Education

Law degree or related field

Tools

Microsoft Office

Job description

Connect International Clients With Leading Expert Witnesses

Legal expertise reaches greater potential when paired with international client exposure, commercial judgment, and ownership of complex matters. The AU Legal Case Manager will manage cases from initial engagement through successful delivery, building trusted relationships with international clients, lawyers, and expert witnesses while protecting timelines, budgets, and quality. Designed for experienced Senior Paralegals and Case Management Specialists with international client experience, this opportunity offers greater global responsibility, meaningful professional impact, premium benefits, continuous development, and long-term career stability with Emapta.

Snapshot

• Employment Type: Full-time
• Work Setup: Work From Home (Quarterly Onsite Required), Quezon City
• Shift: Day Shift, Weekends Off
• Salary: Up to PHP 80,000

Benefits

• Day 1 HMO coverage with free dependent
• Competitive Salary Package
• Day Shift schedule
• Fixed weekends off
• Work-from-home arrangement
• Prime office location in Quezon City (Conveniently accessible by PUVs, with nearby restaurants and banks)
• Unlimited upskilling through Emapta Academy courses (Want to know more Visit: https://emapta.com/training-calendar/)
• Free 24/7 access to our office gyms (Ortigas and Makati) with a free physical fitness trainer!
• Exclusive Emapta Lifestyle perks (hotel and restaurant discounts, and more!)
• Unlimited opportunities for employee referral incentives across the organization
• Standard government and Emapta benefits
• Total of 20 annual leaves to be used on your own discretion (including 5 credits convertible to cash)
• Fun engagement activities for employees
• Mentorship and exposure to global leaders and teams
• Career growth opportunities
• Diverse and supportive work environment

Qualifications

• Bachelor's degree in Law, Business, or a related field, or currently completing a Law degree; Philippine or international qualifications welcome
• At least 3 years of experience in case management, senior paralegal work, legal operations, or high-stakes client/stakeholder management
• International client, cross-border legal, or multicultural/multi-territory experience is required, with demonstrated exposure to international professional environments
• Background as a Senior Paralegal, Case Manager, Case Management Specialist, lawyer, or similar legal professional highly preferred
• Proven experience managing complex cases, documentation, deadlines, priorities, and multiple stakeholders from initiation through completion
• Experience with Australian lawyers, expert witnesses, or Australian legal matters is an advantage
• Strong client relationship, stakeholder, and conflict management skills, including handling sensitive or challenging conversations
• Excellent organization, prioritization, judgment, accuracy, and attention to detail across multiple active cases and tight deadlines
• Adaptable and resilient, with the ability to quickly understand unfamiliar industries, technical subjects, and case requirements
• Proficiency in Microsoft Office and general office applications
• Willing and able to attend quarterly onsite team gatherings in Quezon City

Responsibilities

Case and Stakeholder Management

• Own complex cases from initial engagement through delivery, ensuring timelines, budgets, scope, and quality requirements are achieved
• Serve as the key client contact, managing expectations, providing proactive updates, and resolving concerns professionally
• Agree on fees, commercial terms, and prepayment requirements before case commencement
• Translate client briefs into clear milestones and deliverables for expert witnesses
• Track case direction, deadlines, expert progress, and risks, taking early action when issues emerge
• Maintain client confidence through practical solutions and responsive communication during high-pressure matters

Expert and Quality Coordination

• Work with the Sourcing team to identify expert witnesses aligned with each case
• Guide experts throughout engagements based on individual experience and working preferences
• Partner with Quality Assurance to ensure reports meet quality and legal admissibility standards

Team Contribution

• Recommend improvements to case management processes and operational workflows
• Share case insights, best practices, and lessons learned across the business
• Contribute to a collaborative and high-performing team culture

Welcome to Emapta Philippines: home to professionals who choose growth, balance, and impact. Recognized as one of HR Asia's Best Companies to Work For in Asia 2025 and winner of Inspiring Workplaces Australasia 2026, Emapta offers more than opportunities -- it provides a career environment where people thrive. Collaborate with global teams, build meaningful expertise, and grow in a culture that prioritizes both performance and well-being.