Atlassian Solutions Consultant: Jira & Cloud Expert

Datacom; Metro Manila; Hybrid; PHP 1,200,000 - 2,000,000; Full time

Benefits offered by this job

Spotter fees

HMO with Free 4 Dependents

Leave credits

Performance bonuses

Work-life balance environment

Job summary

Datacom in the Philippines seeks an experienced Atlassian Consultant to lead the implementation of Atlassian solutions for diverse clients. You will translate business requirements into technical user stories and design, configure, and deliver Jira, Confluence, and related products with best practices.

You’ll drive workshops, gather requirements, and ensure successful deployments while collaborating with cross-functional teams in a hybrid APAC-focused environment.

Qualifications

• ACP Certification or working towards certification.
• Strong hands-on experience in Jira Service Management (JSM) including Solution Design, Implementation, Configuration and Workflow Customisation.
• Strong hands-on experience with Atlassian Cloud Migration (Server or Data Center).
• Experience with Rovo and Atlassian Analytics is highly desirable.
• Experience in the integration of Atlassian Products with other Atlassian Tools, Marketplace Applications and Third-Party Tools.
• Experience in Security Configuration and Auditing.
• Experience in building and configuring Reports and Dashboards to meet Business Requirements.
• Expertise in gathering and analyzing business requirements and translating them into technical user stories.
• Strong communication and stakeholder management skills, with the ability to lead client workshops and engage effectively at all levels.
• Solid understanding of ITSM and ITIL process.
• Ability to work independently and as part of a team in an agile environment.

Responsibilities

• Leading the design and configuration of Atlassian Products (e.g. Jira Service Management, Jira, Confluence, Atlassian Guard, Rovo, Bitbucket).
• Collaborating with business users and technical teams to gather requirements and deliver solutions that align with business objectives.
• Implementing and configuring Atlassian Products including workflows, automations, customizations, dashboards, and integrations.
• Acting as a Subject Matter Expert within the Atlassian Suite, ensuring best practices are followed throughout the project lifecycle.
• Providing ongoing support, issue resolution, and optimization recommendations post-implementation.
• Working with a diverse range of clients across different industries, helping to drive transformation by implementing and optimizing Atlassian Products.

Skills

ACP Certification

Jira Service Management

Solution Design

Workflow Customisation

Jira Cloud Migration

Rovo

Atlassian Analytics

Integrations

Security Configuration

Reports & Dashboards

ITIL/ITSM

Agile

Stakeholder Management

Communication

Tools

Rovo

Atlassian Cloud

Bitbucket

Confluence

Marketplace Apps

Job description

Datacom in the Philippines seeks an experienced Atlassian Consultant to lead the implementation of Atlassian solutions for diverse clients. You will translate business requirements into technical user stories and design, configure, and deliver Jira, Confluence, and related products with best practices.

You’ll drive workshops, gather requirements, and ensure successful deployments while collaborating with cross-functional teams in a hybrid APAC-focused environment.