Senior Atlassian Consultant — Jira & Confluence | Hybrid APAC

Datacom

Manila

Hybrid

PHP 900,000 - 2,000,000

Full time

14 days+

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Job summary

Datacom in the Philippines seeks an experienced Atlassian Consultant to lead Jira Service Management, Jira, and Confluence deployments for clients across APAC. You will translate business needs into technical Atlassian solutions, design workflows, dashboards, and automations, and guide workshops with stakeholders.

The role requires strong hands-on expertise with JSM and cloud migrations, plus a focus on security, reporting, and ITIL-aligned practices.

Qualifications

Experience with Atlassian Suite in a client-facing role and ability to translate business requirements into technical solutions.
Firm understanding of ITSM/ITIL aligned processes and best practices.
Strong communication skills for workshops, stakeholder engagement, and user stories.
Ability to design and implement workflows, automations, dashboards, and integrations across Atlassian products.

Responsibilities

Lead the design and configuration of Atlassian Products (e.g., Jira Service Management, Jira, Confluence, Atlassian Guard, Rovo, Bitbucket).
Collaborate with business users and technical teams to gather requirements and deliver fit-for-purpose solutions.
Implement and configure workflows, automations, customizations, dashboards, and integrations.
Act as a Subject Matter Expert for the Atlassian Suite and ensure best practices throughout the project lifecycle.
Provide ongoing support, issue resolution, and optimization recommendations post-implementation.
Work with diverse clients across industries to drive transformation through Atlassian deployments.