Atlassian JSM & Jira Admin | Cloud Platform Specialist

SimCorp; Manila; On-site; PHP 900,000 - 1,500,000; Full time

Job summary

SimCorp in Manila is seeking an experienced Atlassian Administrator to maintain and roll out Jira Service Management across teams. Based in Manila, you will join a team within Enterprise Applications to support Jira, Confluence and related tools.

Expect collaboration with 4 colleagues and a focus on automation and integration. You will onboard users, deliver training, and contribute to documentation while aligning with IT principles and backlog items.

Qualifications

• 3+ years of Atlassian admin experience (Jira Service Management, Jira, Confluence).
• Atlassian certifications (Cloud) preferred.
• Experience with Atlassian REST API, Jira Automation, JQL, and Asset Query Language (AQL).
• Experience directly integrating Atlassian products with other systems
• Working knowledge of Agile (Kanban) methodologies
• Highly service-oriented with a constructive attitude

Responsibilities

• Configure, maintain, and administer Atlassian platform and products (Jira Service Management, Jira, Confluence, Atlassian Administration)
• Administer and maintain the JSM Assets (CMDB) schema, object types, and workflows
• Customize projects, workflows, screens, fields, permissions, related schemes and notifications
• Develop, design and maintain robust project/space and global automations to meet business requirements
• Evaluate and manage the usage of Atlassian add-ons to meet team and business needs
• Devise, test, and deploy integrations between Atlassian products and other internal tool chains
• Create and contribute to both internal and end user documentation
• Onboard new users and stakeholders to the Atlassian platform by delivering training and briefing relevant teams on new features and functionality
• Take part in application support and maintenance tasks
• Propose ways to innovate and make our solutions more efficient
• Adhere to IT principles and suggest future changes
• Work on implementing the backlog of ideas, change requests, new releases, and enhancements

Skills

Jira Administration

Jira Service Management

Confluence

Jira REST API

JQL

Agile (Kanban)

English communication

Tools

Jira

Confluence

Jira Service Management

Jira Software

Atlassian Cloud

Monday.com

Docusign

Job description

SimCorp in Manila is seeking an experienced Atlassian Administrator to maintain and roll out Jira Service Management across teams. Based in Manila, you will join a team within Enterprise Applications to support Jira, Confluence and related tools.

Expect collaboration with 4 colleagues and a focus on automation and integration. You will onboard users, deliver training, and contribute to documentation while aligning with IT principles and backlog items.