Athletic Retail & E‑Commerce Support Specialist

Metacom Careers; Quezon; Presencial; PHP 201.000 - 357.000; Tempo integral

Resumo da vaga

Metacom Careers in the Philippines is seeking a dedicated Customer Service Representative to assist customers across retail and online athletic apparel channels. You will handle product inquiries, process orders, and help with returns and shipping updates to ensure a smooth shopping experience.

The ideal candidate has at least 6 months of BPO experience, a background in sales, and outstanding communication skills to resolve issues quickly and professionally across voice and chat.

Qualificações

• At least 6 months of BPO experience.
• Background in sales is preferred.
• Excellent communication skills to resolve issues promptly.

Responsabilidades

• Handle product inquiries across retail and online channels.
• Process customer orders accurately and efficiently.
• Assist with returns, exchanges, and shipping updates.

Conhecimentos

BPO experience (6 months+)

Sales background

Excellent communication skills

Descrição da vaga

Metacom Careers in the Philippines is seeking a dedicated Customer Service Representative to assist customers across retail and online athletic apparel channels. You will handle product inquiries, process orders, and help with returns and shipping updates to ensure a smooth shopping experience.

The ideal candidate has at least 6 months of BPO experience, a background in sales, and outstanding communication skills to resolve issues quickly and professionally across voice and chat.