Athletic Retail & E‑Commerce Support Specialist

Metacom Careers; Quezon; On-site; PHP 279,000 - 446,000; Full time

Job summary

Metacom Careers in the Philippines is seeking a dedicated Customer Service Representative to assist customers across retail and online athletic apparel channels, handling product inquiries, processing orders, and helping with returns and shipping updates to ensure a smooth shopping experience.

The ideal candidate has at least 6 months of BPO experience, a background in sales, and outstanding communication skills to resolve issues quickly and professionally across voice and chat.

Qualifications

• Six months of BPO experience
• Background in sales
• Outstanding communication skills

Responsibilities

• Handle product inquiries across retail and online athletic apparel channels
• Process orders
• Assist with returns and shipping updates

Skills

Communication skills

Sales experience

Job description

Metacom Careers in the Philippines is seeking a dedicated Customer Service Representative to assist customers across retail and online athletic apparel channels. You will handle product inquiries, process orders, and help with returns and shipping updates to ensure a smooth shopping experience.

The ideal candidate has at least 6 months of BPO experience, a background in sales, and outstanding communication skills to resolve issues quickly and professionally across voice and chat.