Associate - Master Data Management

Deutsche Post; Philippines; On-site; PHP 350,000 - 500,000; Full time

Job summary

Deutsche Post in Manila seeks an Associate – Master Data Management to support DGFF regions with training on uploading rates, sales master data, TMS data objects, and denied party screening. You will ensure accuracy and timeliness of data processing across global partners.

The role requires a bachelor’s degree and 0–3 years in BPO or logistics, with strong MS Office skills and proficient English communication.

Job description

Job Title: Associate – Master Data Management

Job Location: Manila

In this role, you will have the opportunity to deliver top-tier service within the Master Data Management (MDM) Service line, supporting our DGFF regions and countries globally. The role includes training to effectively manage various activities such as uploading buying/selling rates, handling sales master data, maintaining TMS data objects, and conducting denied party screening.

Key Responsibilities:

• To understand the requirement of the station’s / country’s documentation and ensure jobs are executed as per standard operating procedures.

• Ensure department SLAs and all Key Performance Indicators are being met as per the agreed delivery guidelines.

• Deliver a high level of service quality through timely and accurate completion of services.

• Collaborate with colleagues within the business to identify solutions, best practices, and opportunities to improve the service to our business partners.

• Flag any challenges in the operations to the immediate supervisor and business partner in a timely manner.

• Co-ordinate with the relevant stakeholders for regular communication and flow of information as defined for the respective service.

Required Skills/Abilities:

• Bachelor´s degree. A degree in logistics, industrial engineering, management will be an advantage / Undergraduate degree (Only GSC MNL & BOG)

• 0 – 3 years of job experience from BPO or logistics domain - Preferred

• Good knowledge in MS office

• Effective English communication skills, written and verbal.

• Exposure to working with Enterprise Resource Platforms (ERPs) - Preferred.

• Detail oriented

• Good logical reasoning skills

• High level of customer centricity

• We recognize and reward your hard work through a competitive compensation and performance-based incentive.

• We empower you to learn and grow through training that gives you the knowledge, skills, and abilities to develop into your role and a great range of resources to support your future career aspirations & personal development.

• Flexible work arrangements to support work/life balance.

• Generous paid time off: Privilege (earned leave).

• Recognition & Engagement culture

By joining one of the world's leading logistics companies, you have a chance to explore a wide range of interesting job challenges and opportunities across our GSC service lines and in our different divisions around the globe