Associate Manager, B2B Sales

Concentrix; Makati; Hybrid; PHP 1,100,000 - 2,100,000; Full time

Benefits offered by this job

Health Insurance with Dental Coverage for Employees

Paid Time Off

Birthday Time Off

Bereavement Leave

Life Insurance

Employee Assistance Program

Volunteer Time Off

Wellness Incentive Program

Learning and Development Programs

Job summary

A leading IT consulting firm is seeking an Associate Manager for B2B Sales in Makati. This full-time position requires over 5 years of sales experience and a passion for customer satisfaction. The successful candidate will lead a sales team to achieve performance targets, provide accurate sales forecasting, and analyze trends to optimize strategies. The role supports a virtual-first work environment, requiring a commutable distance to the local office for occasional in-office needs. This position offers numerous employee benefits, including health insurance and paid time off.

Qualifications

• 5+ years of proven work experience in a sales role.
• Experience in operations and strategy building.
• Record of developing and retaining great employees.
• Excellent coaching history.
• A record of developing and retaining great employees.
• Experience maximizing revenue through best practices.
• Experience working with Salesforce.com or similar CRM.
• Experience finding solutions as a manager.
• Change management skills.

Responsibilities

• Lead the team to achieve business targets and meet performance targets.
• Provide accurate ongoing sales forecasting and CRM data maintenance.
• Analyze data trends to develop strategic sales plays.
• Monitor and lead team call time and productivity and conduct weekly performance reviews and coaching sessions with all team members.
• Analyze data, performance and customer experience trends to develop strategic sales plays and best practice for client/specific territories.
• Stay current on developments in client services and within the market and ensure the team is informed on the latest trends and market direction.
• Be a point of escalation for our clients and respond promptly to any issues.
• Maintain a balanced level of communication with Sales Director and external facing client to ensure strategic client relationship is fostered and developed.
• Work with client contact on reporting and forecasting.
• Ensure team understanding to achieve operating plan targets, sales targets and client performance targets (CPTs).
• Work with internal functional resources and external partners to develop a coaching platform.
• Coordinate team incentives and Sales Performance Incentive Funds.
• Partner and build business relationships with all partners to ensure customer expectations are met.
• Work with teams and management to improve sales processes and achieve a positive customer experience.
• Lead team to buying/renewal process to achieve greater client satisfaction.

Skills

Sales experience

Customer experience passion

Operations and strategy building

Coaching skills

Revenue maximization

Salesforce.com proficiency

Solution finding as a manager

Change management

Change management

Tools

Salesforce.com

Job description

Concentrix Makati, National Capital Region, Philippines

Associate Manager, B2B Sales

Join to apply for the Associate Manager, B2B Sales role at Concentrix.

Qualifications

• 5+ years proven work experience in a sales role
• A passion for customer experience
• Experience in operations and strategy building
• Excellent Coaching history
• A record of developing and retaining great employees
• Experience maximizing revenue through best practices
• Experience working with Salesforce.com or similar CRM
• Experience finding solutions as a manager
• Change Management skills

Responsibilities

• Lead the team to achieve specific business targets and meet assigned performance targets weekly/monthly/quarterly, ensuring high customer satisfaction
• Provide accurate ongoing sales forecasting and ensure data recorded in the CRM is accurate and up-to-date
• Be an enabler to remove roadblocks and help team to resolve challenges to support sales opportunities
• Monitor and lead team call time and productivity and conduct weekly performance reviews and coaching sessions with all team members
• Analyze data, performance and customer experience trends to develop strategic sales plays and best practice for client/specific territories
• Stay current on developments in client services and within the market and ensure the team is informed on the latest trends and market direction
• Be a point of escalation for our clients and respond promptly to any issues
• Maintain a balanced level of communication with Sales Director and external facing client to ensure strategic client relationship is fostered and developed
• Work with client contact on reporting and forecasting
• Ensure team understanding to achieve operating plan targets, sales targets and client performance targets (CPTs)
• Work with internal functional resources and external partners to develop a coaching platform
• Coordinate team incentives and Sales Performance Incentive Funds
• Partner and build business relationships with all partners to ensure customer expectations are met
• Work with teams and management to improve sales processes and achieve a positive customer experience
• Lead team to buying/renewal process to achieve greater client satisfaction

Our Benefits & Perks

• Health Insurance with Dental Coverage for Employees – extended to two (2 dependents)
• Paid Time off
• Birthday Time Off
• Bereavement Leave
• Life Insurance
• Group Personal Accident Program
• Employee Assistance Program
• Volunteer Time Off, paid time yearly to volunteer with an organization of your choice.
• Recognition programs
• Wellness Incentive Program
• Learning and Development Programs

Virtual First

Concentrix is a Virtual First company, which means work outside of an office will be the primary experience for most employees for the foreseeable future. Equipment will be provided, but Internet connection and a space at home to work is required. While you can work from your home, we do require that you are in a commutable distance (NCR, Cavite, Rizal, Laguna and Bulacan) to the local office to ensure you can attend when/if required by the company. Also, per PEZA regulations, we are mandated to keep track and record the movement of all company-owned work equipment, thus any movement of these work equipment is prohibited without any prior approval by the management team, including our PH Site Director.

Employment Type

Full-time

Job Function

Sales and Business Development

Industry

IT Services and IT Consulting

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