Associate III Sales Support Order Management

Ingram Micro; Philippines; On-site; PHP 335,000 - 558,000; Full time

Job summary

Ingram Micro, a leading technology company in the global IT ecosystem, is seeking a detail-focused Quotation and Order Management specialist in the Philippines to join our dynamic sales operations team.

You will handle order entry, quote preparation, data validation, and follow-ups with resellers and customers across AU/MY/SG time zones, using MS Excel and strong English communication to ensure accuracy and timely responses.

Qualifications

• Must have strong English communication skills.
• Experience with quotations and order management is required.
• Knowledge of MS Excel functions (VLOOKUP, pivot, etc) preferred.
• Background in supply chain or IT distribution is a plus.
• Willing to work day shift aligned to AU/MY/SG time zones.

Responsibilities

• Order entry and processing; contact resellers for verifications.
• Prepare accurate proactive and reactive customer quotations.
• Validate all quote data before submission.
• Follow up with customers and partners to drive quote conversions.
• Respond to inquiries on quotes, pricing, and product details.
• Maintain up-to-date records of quotes and communications.
• Override PO and vendor prices as needed.

Skills

English communication

Education

College degree (any field)

High School Diploma with 2 years experience

Tools

MS Excel

Job description

Job Description:

It's fun to work in a company where people truly BELIEVE in what they're doing!

Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage™ set us apart. Learn more at www.ingrammicro.com

Come join our team where you’ll make technology happen in surprising ways. Let’s shape tomorrow - it’ll be a fun journey!

Job Responsibilities

• Order entry, order processing, contacting resellers for verifications
• Prepare accurate proactive and reactive customer quotations.
• Validate all quote data to ensure correctness before submission.
• Follow up with customers and partners to drive quote conversion into sales.
• Respond to inquiries from partners, customers, and internal teams regarding quotes, pricing, and product details.
• Maintain updated records of quotes, follow-ups, and customer communications.
• Overriding of PO prices and vendor prices

Qualifications

• College graduate of any course; if High School Diploma, should have at least 2 years functional experience.
• Must have at least 2 years of Quotation and Order Management experience
• Background in supply chain or IT distribution is a huge advantage
• Good English communication skills
• Knowledgeable with MS Excel functions (vlookup, pivot, etc)
• Willing to work on day shift (AU/MY/SG time zone) and 10 days RTO/monthly

Requirements: