Associate III, Sales Support

Ingram Micro Philippines BPO LLC; Manila; On-site; PHP 360,000 - 600,000; Full time

Job summary

Ingram Micro Philippines is seeking an experienced sales order specialist to ensure accurate processing of all orders and to support a team of inside and outside sales representatives. You will work with sales management, reps and customer service to process orders and change orders, verify accuracy, and meet delivery deadlines.

You will monitor account activity, track data and create reports on market conditions and sales results.

Qualifications

• Two-year college degree or equivalent experience; minimum three years in the functional area.
• May also have a High School Diploma with five years of experience at a senior level.

Responsibilities

• Ensure all sales orders are processed accurately and on time.
• Support a team of inside/outside sales representatives.
• Work with sales management, reps and customer service to process and verify orders and changes.
• Monitor overall account activity and track data for reporting on market conditions and sales results.
• May handle lead and order management for a defined territory and prepare quotes for pre-sales customers.

Skills

Sales order processing

Data analysis

Customer service

Mentoring

Education

Two-year college degree

Job description

It's fun to work in a company where people truly BELIEVE in what they're doing! Job Description: Accelerate your career. Join the organization that's driving the world's technology and shape the future.

Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage™ set us apart. Learn more at www.ingrammicro.com Come join our team where you’ll make technology happen in surprising ways. Let’s shape tomorrow - it’ll be a fun journey! expand our global reach with 32 acquisitions since 2012.

Position Summary

Ensures all sales orders are processed in an efficient and accurate manner and that delivery deadlines are met. Provides support to a team of sales (inside/outside) representatives. Works with sales management, sales reps and customer service to process customer orders and/or change orders. Verifies and reviews the accuracy of orders. Responsible for monitoring overall account activity for assigned group. Tracks data and creates reports regarding market conditions, sales results, team earnings, etc. May be responsible for lead and order management activities for specified area of sales group (separated by account size or geographic territory). Takes orders on self qualified leads when appropriate. Prepares product/license quotes as needed for pre-sales customers.

What you bring to the role

Seasoned individual contributor. Works under limited supervision for routine situations. Provides assistance and training to lower-level employees. Problems typically are not routine and require analysis to understand. Makes minor adjustments to working methods. Explains practices, procedures and policies to reach agreement with others outside of the job area. Provides administrative or technical support at a senior level. Proficient in the various competencies relevant to their job. May act as a lead or mentor to more junior technical or administrative support personnel. Works on assignments that are moderately difficult, requiring judgment in resolving issues or in making recommendations. Generally, works independently within established procedures associated with the specific job function. Normally receives little instruction on daily work. Determines methods and procedures on new assignments. May be informal team leader.

Qualifications

Two-year college degree or equivalent experience and minimum 3 year experience in functional area. OR High School Diploma or equivalent and 5 years functional experience, preferably at a senior level. Has substantial understanding of the job and applies knowledge and skills to complete a wide range of tasks. *This is not a complete listing of the job duties. It’s a representation of the things you will be doing, and you may not perform all of these duties.

With us, you’ll make technology happen in surprising ways. It’ll be a fun journey! Learn more at http://careers.ingrammicro.com

It’s no surprise that technology powers the planet. But what might surprise you is that Ingram Micro has the ability to reach more than 90% of the global population. By joining us, you make Ingram Micro’s contribution a reality: helping businesses grow, supporting industries from healthcare to education with their technology, or even connecting the world. What’s in it for you? Well, we take great care of our people, everyone is made to feel welcome, and opportunities to grow apply to all. But the prospect of shaping the future through technology is something you’re unlikely to find anywhere else. Let’s shape tomorrow.