Associate III, Marketing Claims

Ingram Micro; Philippines; Hybrid; PHP 360,000 - 540,000; Full time

Job summary

Ingram Micro Philippines is seeking a detail-oriented Claims Associate to support submission, tracking, and reconciliation of vendor marketing claims. You will work with documentation, claims portals, reporting tools, and internal teams to ensure claims are processed accurately and within established service levels.

This role offers exposure to global systems, data-driven workflows, and compliance requirements, with opportunities to grow in vendor funding and finance operations.

Qualifications

• Bachelor's degree in Business, Finance, Accounting, Marketing, or a related field.
• 2–3 years of experience in finance operations, claims operations, or data-related work.
• Basic understanding of claims submission workflows and documentation requirements.
• Proficiency in Microsoft Excel, including VLOOKUP/XLOOKUP and Pivot Tables.
• Strong English communication skills, both written and verbal.
• Willing to work night shift (US timezone) and 10 days RTO monthly.
• Attention to detail, organizational skills, and ability to manage multiple priorities.

Responsibilities

• Submit claims for low-volume and low-complexity vendors through designated portals.
• Upload documentation and track submissions through approval and completion.
• Review claim data for completeness and accuracy, escalating discrepancies.
• Maintain claims trackers and update records for visibility of status and outcomes.
• Refresh and distribute predefined reports following established procedures.
• Retrieve supporting documentation and run standard reports using internal tools.
• Follow SOPs, submission processes, and compliance requirements.
• Attach approvals and documentation to support audit and control needs.
• Provide status updates on assigned claims and workload progress.
• Collaborate with teammates to ensure timely, accurate daily tasks.
• Learn new processes and system updates as business needs evolve.

Skills

Excel proficiency (VLOOKUP/XLOOKUP, P

Education

Bachelor's degree in Business, Finance, Accounting, Marketing, or related field

Tools

Vendor portals

Xvantage

ClaimIT

SAP Ariba

Job description

It's fun to work in a company where people truly BELIEVE in what they're doing! Job Description: Ingram Micro is a global technology distributor supporting the IT sales channel through our digital platform, Ingram Micro Xvantage™. Learn more at www.ingrammicro.com. About the Role We're hiring a Claims Associate to support the submission, tracking, and reconciliation of vendor marketing claims. In this role, you'll work with documentation, claims portals, reporting tools, and internal teams to ensure claims are processed accurately and within established service levels. This is an excellent opportunity for someone who enjoys working with data, following structured processes, and maintaining high levels of accuracy while supporting vendor funding and claims operations.

What You'll Do

• Submit claims for low-volume and low-complexity vendors through designated vendor portals and systems
• Upload required documentation and track claim submissions through approval and completion
• Review claim-related data for completeness and accuracy, escalating discrepancies when identified
• Maintain claims trackers and update records to ensure visibility of claim status and outcomes
• Refresh and distribute predefined reports following established procedures
• Retrieve supporting documentation and run standard reports using internal systems and tools
• Follow established standard operating procedures (SOPs), submission processes, and compliance requirements
• Attach necessary approvals and documentation to support audit and control requirements
• Provide status updates on assigned claims and workload progress
• Collaborate with teammates and stakeholders to ensure timely and accurate completion of daily operational tasks
• Learn new processes, system updates, and vendor requirements as business needs evolve

Must Have Qualifications

• Bachelor's degree in Business, Finance, Accounting, Marketing, or a related field
• 2-3 years of experience in finance operations, claims operations, credit/collections or data-related work
• Basic understanding of claims submission workflows and documentation requirements
• Proficiency in Microsoft Excel, including VLOOKUP/XLOOKUP and Pivot Tables
• Good English verbal and written communication skills
• Willing to work on nightshift (US timezone) and 10 days RTO monthly (2 consecutive weeks)
• Strong attention to detail with the ability to validate and review data accurately
• Strong organizational skills and ability to manage multiple priorities and deadlines
• Ability to follow established processes, checklists, and operating procedures consistently
• Ability to learn quickly and adapt to changing processes and requirements
• Strong collaboration skills and willingness to work in a team-oriented environment

Nice to Have

• Experience working with vendor portals and claim submission platforms
• Familiarity with Micro Focus Rumba, SAP Ariba, Xvantage, Podio, ClaimIT, or similar business systems
• Experience retrieving documents and running predefined operational reports
• Exposure to finance operations, marketing claims, rebates, or vendor funding processes
• Knowledge of data reconciliation, reporting, or operational support functions

Why This Role

Develop expertise in vendor claims, finance operations, and business process execution. Gain hands-on experience working with global systems, reporting tools, and operational processes. Build analytical, reporting, and data management skills in a technology-focused organization. Work alongside experienced professionals in a supportive and collaborative team environment. Access ongoing learning and development opportunities to support career growth. This is a summary of core responsibilities, not an exhaustive list of duties.

Ingram Micro is an equal opportunity employer. All qualified applicants receive consideration without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected category under applicable law.

#LI-Hybrid

With us, you'll make technology happen in surprising ways. It'll be a fun journey! Learn more at http://careers.ingrammicro.com. It's no surprise that technology powers the planet. But what might surprise you is that Ingram Micro has the ability to reach more than 90% of the global population. By joining us, you make Ingram Micro's contribution a reality: helping businesses grow, supporting industries from healthcare to education with their technology, or even connecting the world. What's in it for you? Well, we take great care of our people, everyone is made to feel welcome, and opportunities to grow apply to all. But the prospect of shaping the future through technology is something you're unlikely to find anywhere else. Let's shape tomorrow.