Associate III, Sales Support (Order Management)

Ingram Micro; Philippines; Hybrid; PHP 335,000 - 502,000; Full time

Job summary

Ingram Micro Philippines is seeking a detail‑oriented Quotation and Order Management professional to support order entry, quotations, and pricing inquiries in a hybrid setup. You will coordinate with resellers, validate data, and ensure timely follow‑ups to drive quote conversions into sales.

The role requires a college degree (or equivalent), 2+ years in quotation/order management, and strong MS Excel skills, with good English communication and a background in supply chain or IT distribution

Qualifications

• Bachelor’s degree or higher; alternative: high school with 2+ years relevant experience.
• 2+ years of quotation and order management experience.
• Background in supply chain or IT distribution is a plus.
• Strong English communication skills and MS Excel familiarity.

Responsibilities

• Enter and process customer orders accurately.
• Prepare proactive and reactive customer quotations.
• Verify quote data for accuracy before submission.
• Follow up with customers/partners to convert quotes to sales.
• Respond to inquiries about quotes, pricing, and product details.
• Maintain records of quotes, follow-ups, and communications.
• Override PO prices and vendor prices as needed.

Skills

Good English communication skills

Education

College degree or higher

Tools

MS Excel

Job description

Job Description

It's fun to work in a company where people truly BELIEVE in what they're doing! It's fun to work in a company where people truly BELIEVE in what they're doing!

Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts.

Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage™ set us apart. Learn more at www.ingrammicro.com

Come join our team where you’ll make technology happen in surprising ways. Let’s shape tomorrow - it’ll be a fun journey!

Job Responsibilities:

• Order entry
• order processing
• contacting resellers for verifications
• Prepare accurate proactive and reactive customer quotations.
• Validate all quote data to ensure correctness before submission.
• Follow up with customers and partners to drive quote conversion into sales.
• Respond to inquiries from partners, customers, and internal teams regarding quotes, pricing, and product details.
• Maintain updated records of quotes, follow-ups, and customer communications.
• Overriding of PO prices and vendor prices

Qualifications:

• College graduate of any course; if High School Diploma, should have at least 2 years functional experience.
• Must have at least 2 years of Quotation and Order Management experience
• Background in supply chain or IT distribution is a huge advantage
• Good English communication skills
• Knowledgeable with MS Excel functions (vlookup, pivot, etc)
• Willing to work on day shift (SG time zone) and 10 days RTO/monthly (2 consecutive weeks) #LI-Hybrid

With us, you’ll make technology happen in surprising ways. It’ll be a fun journey! Learn more at http://careers.ingrammicro.com

It’s no surprise that technology powers the planet. But what might surprise you is that Ingram Micro has the ability to reach more than 90% of the global population. By joining us, you make Ingram Micro’s contribution a reality: helping businesses grow, supporting industries from healthcare to education with their technology, or even connecting the world.

What’s in it for you?

Well, we take great care of our people, everyone is made to feel welcome, and opportunities to grow apply to all. But the prospect of shaping the future through technology is something you’re unlikely to find anywhere else. Let’s shape tomorrow.