Marketing Claims Analyst – Night Shift & Data Tracking

Ingram Micro, Inc.; Philippines; On-site; PHP 300,000 - 420,000; Full time

Job summary

Ingram Micro is hiring a Claims Associate to support the submission, tracking, and reconciliation of vendor marketing claims. In this role, you'll work with documentation, claims portals, reporting tools, and internal teams to ensure claims are processed accurately and within established service levels.

This role emphasizes data accuracy, adherence to SOPs, and collaboration with cross‑functional teams. A bachelor's degree and 2–3 years in finance/claims operations are expected, with nightshift

Qualifications

• Bachelor's degree in Business, Finance, Accounting, Marketing, or a related field.
• 2-3 years of experience in finance operations, claims operations, credit/collections or data-related work.
• Basic understanding of claims submission workflows and documentation requirements.
• Proficiency in Microsoft Excel, including VLOOKUP/XLOOKUP and Pivot Tables.
• Good English verbal and written communication skills.
• Willing to work on nightshift (US timezone) and 10 days RTO monthly (2 consecutive weeks).
• Strong attention to detail with the ability to validate and review data accurately.
• Strong organizational skills and ability to manage multiple priorities and deadlines.
• Ability to follow established processes, checklists, and operating procedures consistently.
• Ability to learn quickly and adapt to changing processes and requirements.
• Strong collaboration skills and willingness to work in a team-oriented environment.

Responsibilities

• Submit claims for low-volume and low-complexity vendors through designated vendor portals and systems.
• Upload required documentation and track claim submissions through approval and completion.
• Review claim-related data for completeness and accuracy, escalating discrepancies when identified.
• Maintain claims trackers and update records to ensure visibility of claim status and outcomes.
• Refresh and distribute predefined reports following established procedures.
• Retrieve supporting documentation and run standard reports using internal systems and tools.
• Follow established SOPs, submission processes, and compliance requirements.
• Attach necessary approvals and documentation to support audit and control requirements.
• Provide status updates on assigned claims and workload progress.
• Collaborate with teammates and stakeholders to ensure timely and accurate completion of daily operational tasks.
• Learn new processes, system updates, and vendor requirements as business needs evolve.

Skills

Attention to detail

Time management

Communication skills

Team collaboration

Process adherence

Data validation

English proficiency

Education

Bachelor's degree in Business, Finance, Accounting, Marketing, or related field

Tools

Microsoft Excel

Xvantage

SAP Ariba

Micro Focus Rumba

Podio

ClaimIT

Job description

Ingram Micro is hiring a Claims Associate to support the submission, tracking, and reconciliation of vendor marketing claims. In this role, you'll work with documentation, claims portals, reporting tools, and internal teams to ensure claims are processed accurately and within established service levels.

This role emphasizes data accuracy, adherence to SOPs, and collaboration with cross‑functional teams. A bachelor's degree and 2–3 years in finance/claims operations are expected, with nightshift