Associate-Desktop Support

Sagility; Manila; Remote; PHP 240,000 - 360,000; Full time

Job summary

Sagility is seeking an Associate-Desktop Support to provide remote IT technical support for overseas locations in the United States and the Philippines. The role ensures that hardware and software assets are fully functional and supports the organization’s end-user technology environment.

You will assist with equipment such as computers, printers and IP phones, along with the related software components, to keep Sagility’s Manila operations productive in a BGSI Division - WAH (Manila).

Qualifications

• Provide remote IT technical support for overseas locations (US and Philippines).
• Ensure hardware and software assets are fully functional.
• Support equipment such as computers, printers and IP phones.

Job description

Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics. Sagility has more than 25,000 employees across 5 countries.

Job title:

Associate-Desktop Support

Job Description:

The Desktop Support Specialist role is to provide Remote Assistance forms of IT Technical Support for our overseas locations in United States and Philippines. The Desktop Support Specialist role serves to support the organization’s ability to maintain a productive end-user technology environment by ensuring that all provided hardware and software assets are fully functional. This position will provide technical support for equipment such as computers, printers and IP phones along with associated software components.

Location:

BGSI Division - WAH (Manila)Philippines