Assistant Team Leader – Property Manager

Jobtailor

Davao City

On-site

PHP 446,000 - 781,000

Full time

4 days ago

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Job summary

Jobtailor seeks an experienced Property Management Team Lead to oversee daily operations and coordinate with U.S. clients. You will drive KPI attainment, coach the team, and lead onboarding to ensure high performance.

Responsibilities include reviewing shift reports, mentoring staff, and implementing system enhancements while ensuring compliance with policies and quality standards.

Qualifications

3+ years of property management or real estate experience.
Experience using property management tools and systems.
Strong leadership and client-facing skills.

Responsibilities

Oversee daily team operations, ensuring tasks are completed accurately, efficiently, and on time.
Review end-of-shift reports to track productivity, workload, and team coordination.
Act as the main point of contact for team members, providing guidance and support.
Coach and mentor team members, including conducting regular check-ins and performance feedback.
Lead onboarding and training of new hires, and support ongoing team development.
Work directly with U.S. clients to review deliverables, align on priorities, and identify support opportunities.
Assist clients with system improvements, including implementing new tools or software features.
Prepare and present weekly/monthly team performance and productivity reports.
Improve internal processes by updating SOPs, templates, and training materials.
Ensure compliance with company policies, quality standards, and risk controls.

Skills

Team Leadership

Client Communication

Process Improvement

Performance Evaluation

Mentoring

Tools

AppFolio

Buildium

Yardi

Rent Manager

Job description

Oversee daily team operations, ensuring tasks are completed accurately, efficiently, and on time
Review end-of-shift reports to track productivity, workload, and team coordination
Act as the main point of contact for team members, providing guidance and support
Coach and mentor team members, including conducting regular check-ins and performance feedback
Lead onboarding and training of new hires, and support ongoing team development
Work directly with U.S. clients to review deliverables, align on priorities, and identify support opportunities
Assist clients with system improvements, including implementing new tools or software features
Prepare and present weekly/monthly team performance and productivity reports
Improve internal processes by updating SOPs, templates, and training materials
Ensure compliance with company policies, quality standards, and risk controls
Support performance evaluations and development planning
Escalate risks or issues to management when necessary
Lead by example, engage the team to achieve goals, ensure smooth operations, and drive KPI attainment

Requirements

3+ years of property management or real estate experience
Experience using tools like AppFolio, Buildium, Yardi, or Rent Manager
Background in tenant coordination, maintenance, and leasing support
1–2 years of leadership or supervisory experience
Strong communication and client-facing skills
Proactive, organized, and detail-oriented
Comfortable working independently in a fast-paced environment

Core Competencies

Demonstrates expertise in property management and real estate, with a strong focus on team leadership, client communication, and process improvement. Proficient in utilizing property management tools to enhance operational efficiency and support team development.

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